... Access Research Already a Gartner client? This research identifies key sustainability metrics for data centers — focusing on energy, water and carbon efficiency, renewable energy use and space optimization. I&O leaders can use these metrics to guide and enhance sustainable practices in their data centers ...
Analyst(s): Autumn Stanish | Henrique Cecci
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... Customer expectations for service are ever-changing, making service and support leaders feel like they’re constantly playing catch-up. Learn how customers prioritize resolution, personalization and other factors in service and support interactions, and how this affects your channel strategy. Data Snapshot ...
... enterprise. An OCIO empowers CIOs to focus on strategic imperatives, amplifying their impact. Use Gartner’s OCIO framework to create an action plan for (re)launching an OCIO tailored to ensure CIOs receive vital support to lead effectively. About the Speaker Session Description Gartner Recommended Reading ...
... Tail spend technology solutions offer automation, efficiency, simplicity and compliance for previously unmanaged procurement spend. Procurement technology leaders should take a multipronged approach that includes point solutions in order to tame the ever-growing tail. Overview Strategic Planning Assumption ...
... Scaling D&A is a top priority for supporting business outcomes and building a data-driven organization. What does the headcount look like? How many FTEs do organizations need? Data and analytics leaders can use ratios and size benchmarks to start, but building a forecast is a better approach. More Detail ...
... investments often struggle to identify and prioritize the right use cases. CFOs can use Gartner’s Finance AI Opportunity Radar to select optimal AI use cases for their organizations based on intended outcomes and feasibility. Overview Why This Matters Analysis Next Steps Gartner Recommended Reading Gartner Research ...
... Gartner client? Moving technology budgets from IT to the business increases the chance of costly mistakes. This research addresses the three actions SPVM leaders must take to engage with the business and drive optimal business outcomes when contracting forIT products and services. Overview Strategic Planning ...
... organize and report cybersecurity ODMs and discuss cybersecurity risk and cost tradeoffs in the context of business objectives. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
... Access Research Already a Gartner client? Planning for communications prior to any potential cyber disruption is an often-neglected part of crisis management preparedness. Security and risk management leaders can use this research to navigate disruptions and manage information throughout the life span ...