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Premium Research Feb 2024
... Talent management is a top challenge for CTOs. They must acquire the right talent and skill sets to exploit emerging technologies, or else they risk delivering suboptimal value from those technologies. This means using multiple sources to tap into talent that is in short supply and high demand. Data ...

Analyst(s):   Ankita Khilare   |   Samantha Searle   |   Aishita Shukla
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Research Apr 2025
... Gartner client? IT service management leaders who aim to deliver high-quality services and manage processes more efficiently can be limited by their current ITSM skills and maturity. By using the Gartner ITSM Maturity Framework they can assess their current ITSM maturity and form a basis for making improvements ...

Analyst(s):   Joe Rogus   |   Mark Cleary   |   Ankita Hundal
Premium Research Mar 2025
... CSOs should redefine digital commerce as a strategic asset for the sales organization, not just a buyer self-service tool. By integrating it into sales strategies, CSOs can unlock new business opportunities, improve customer engagement, generate rich buyer insights and drive revenue growth. Overview ...

Analyst(s):   Aditya Vasudevan   |   Luke Tipping   |   Mike Lowndes
Premium Research Apr 2025
... focus on the right prospects at the right time. New AI solutions are reshaping how CSOs and their sales teams quickly spot opportunities for easier wins, faster deal cycles and more revenue. Overview Strategic Planning Assumption Introduction Description Benefits and Uses Risks Alternatives Recommendations ...

Analyst(s):   Shiela Rahimian   |   Alyssa Cruz   |   Greg Hessong
Premium Research Oct 2024
... CEOs’ and other CxOs’ expectations for CIOs are shifting again. CIOs can learn what will be on their agenda for the coming 18 months — and expectations for their leadership role and the mandates for their IT organizations. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Raf Gelders   |   Mandi Bishop   |   Daniel Sanchez Reina   |   Jaime Capella   |   Tsuneo Fujiwara
Premium Research Aug 2024
... The 2025 Gartner CIO and Technology Executive Survey highlights top technology investment priorities in India and the objectives for those investments. CIOs can use this presentation to inform or validate their executive leadership’s key priorities. Gartner Research ...

Analyst(s):   Devendra Dhawale   |   Nora Reavey-Gilbert   |   Anish Roy
Premium Research Nov 2024
... specialized needs with the appropriate expertise makes it hard for sourcing, procurement and vendor management leaders to find implementation partners for SaaS or traditional software. Leverage vendor portals featuring partners with services certified for this task. More Detail Gartner Recommended Reading ...

Analyst(s):   Brett Sparks   |   Ryan McKinney   |   Mark Whitehouse   |   Shubham Rathore   |   Shivam Tiwari
Premium Research Aug 2024
... The 2025 Gartner CIO and Technology Executive Survey highlights top technology investment priorities in the Netherlands and the objectives for those investments. CIOs can use this presentation to inform or validate their executive leadership’s key priorities. Gartner Research ...

Analyst(s):   Haritha Khandabattu   |   Nora Reavey-Gilbert   |   ck Andrade
Premium Research Oct 2022
... Transportation companies are prioritizing growth and digital transformation as they deal with the effects of rapidly changing demand for services, talent shortages and an uncertain economic environment. CIOs will be investing in artificial intelligence and distributed cloud to help meet those goals. ...

Analyst(s):   Mike Ramsey
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