... Access Research Already a Gartner client? This research outlines the Gartner Applications consensus model and framework definitions forIT cost management and benchmarking activities. Overview Analysis Gartner Recommended Reading Gartner Research ...
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... Access Research Already a Gartner client? As the use cases for advanced technology and AI expand exponentially, tech vendors are racing to address potential process efficiency gains in the audit function. This research introduces corporate controllers to emerging solutions with differentiated capabilities ...
... Access Research Already a Gartner client? IT organizations recognize the business benefits of site reliability engineering principles, including improved customer experience and faster cycle time for application delivery, while improving application reliability. I&O leaders can use this research to evolve ...
Analyst(s): Chris Saunderson | George Spafford | Hassan Ennaciri | Daniel Betts
... transforming organizations by integrating IT into a value-optimized, business-driven structure. By driving innovation and aligning IT with business goals, they create new opportunities and gain a competitive edge. Discover how to shape your organization for digital business success. Overview Introduction ...
... Already a Gartner client? Government CFOs face increased enterprisewide responsibilities, as well as political and regulatory changes, as they prepare for 2025. Use this research to benchmark and plan your top priorities as you navigate the increased complexity and uncertainty in the year ahead. Overview ...
Analyst(s): Dennis Gannon | Farrah Watson | Mallory Bulman
... purchases signify some form of organizational change. This #Hashtags Podcast episode covers how successful CMOs strategize beyond the sale to account for buyers’ change readiness. Overview About the Guests Gartner Recommended Reading Gartner Research ...
Analyst(s): Alexandra Bellis | Sharon Cantor Ceurvorst | Dorian Cundick
... Future service agent roles will be defined by how organizations use AI. Customer service leaders can use this research to learn about a framework for future agent roles by determining whether AI will be an autonomous decision maker or teammate, and whether cost or customer experience takes priority. ...
Analyst(s): Kim Hedlin | Jonathan Schmidt | Karan Anand | Kathy Ross
... Despite forecasts for strong IT spending, tech CEOs still must enact strategies that manage AI investments and economic headwinds. This webinar presents the Tech CEO Leadership Vision’s key trends, priorities and actions needed in 2025 to achieve and sustain high growth and continued scaling. About the ...
Analyst(s): Ron Burns | Erin Gordon | Forest Conner | Patrick Stakenas
... most common barriers buyers face in achieving ambitions, aligning their solution messaging with the outcomes clients seek. Data Insights Directions for Use About This Research Recommended by the Authors Gartner Research ...