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Research May 2021
... information and technology, Gartner has compiled essential CSP IT frameworks. Used in conjunction with Gartner’s cross-industry frameworks, CSP CIOs can accelerate time to value and create more value for their enterprises. When to Use Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Mentor Cana   |   Susan Welsh de Grimaldo
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Research Jan 2026
... layers of the traditional technology stack. Here, we evaluate the capabilities of 17 service providers against four defined use cases, helping heads of IT sourcing and procurement identify the service provider that best matches their requirements. Overview What You Need to Know Analysis Accenture Bain & ...

Analyst(s):   Luis Pinto   |   Alan Stanley   |   Tom Sieber   |   Matthew Brown   |   Sundar Viswanathan   |   Mark Whitehouse   |   Tsuyoshi Ebina
Research Oct 2021
... All entities continue to accelerate their transition to digital business. This Leadership Vision covers the technology-related trends, challenges and actions affecting CIOs. Use this presentation to communicate to the wider organization and enable growth through digital technology innovation. Gartner ...

Analyst(s):   Janelle Hill
Premium Research Jul 2025
... AI in utilities brings both promise and risk. Most CIOs face pressure to justify spending, manage legacy systems and navigate unclear return on investment. This research guides CIOs in safe AI adoption, with practices anchored in governance, data integrity and risk mitigation. Overview Introduction ...

Analyst(s):   Jo-Ann Clynch   |   Nicole Foust   |   Sruthi Nair
Premium Research Jan 2024
... Improving customer experience while simultaneously increasing productivity and margins remain top priorities for insurers through 2024. Insurance CIOs must prioritize investments to reset their digital strategy and achieve utilization of established and emerging technologies. Scope Analysis Topics Suggested ...

Analyst(s):   Sham Gill
Premium Research Jan 2024
... Product life cycle management solutions are required to manage product data and related processes through their entire life cycle. This research offers CIOs the fundamentals of PLM, its advancements and the criteria for making the vendor choices to address the needs of PLM solution buyers and users. ...

Analyst(s):   Sudip Pattanayak
Premium Research Jan 2024
... Economic pressures, digital acceleration and rapidly evolving healthcare technology are fundamentally reshaping opportunities for value creation in healthcare and life science. This initiative offers CIOs essential insights and strategies to adapt and thrive in the evolving healthcare ecosystem. Scope ...

Analyst(s):   Animesh Gandhi
Premium Research Jan 2025
... operating margins and excelling in customer experience are top priorities for insurance CIOs, but they believe performance is below the CEOs expectations. In 2025, insurance CIOs will aggressively exploit AI opportunities and reset their IT strategy to deliver on the promised outcomes. Scope Analysis Topics ...

Analyst(s):   Sham Gill
Research Mar 2026
... Access Insights Already a Gartner client? VoC platforms help organizations collect, analyze and act on customer feedback, facilitating customer understanding and strategic outcomes. This research helps you identify vendors whose VoC platforms are best equipped to help you achieve your CX and business ...

Analyst(s):   Brad Fager   |   Michael Maziarka   |   Deborah Alvord   |   Maria Marino   |   Chad Storlie
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