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Premium Research Feb 2025
... are not happy with critical consulting or outsourcing services, and over 40% plan to expand the number of services providers. Product leaders selling IT services to retail should make use of game-changing AI, key business relationships and improved contracting to stand out. Gartner Research ...

Analyst(s):   Jouni Forsman   |   Sandeep Unni   |   Chrissy Healey
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Research Dec 2025
... client? Rakuten Mobile’s integration of AI/ML with open radio access network (Open RAN) and cloud-native architecture on a large scale makes it the company to beat for AI in telecommunications mobile networks and services. Competitors can catch up with an AI-first RAN, strategic partnerships and expanded ...

Analyst(s):   Peter Liu   |   Kosei Takiishi   |   Khurram Shahzad
Premium Research Jun 2024
... Manufacturing industries are adopting industry cloud platforms for efficient manufacturing optimization and transformation. This document guides CIOs in making critical decisions about ICP functionality, creating a compelling business case and selecting suitable ICP solutions. Overview Survey Objective ...

Analyst(s):   Sohard Aggarwal   |   Kentaro Shikanai   |   Sudip Pattanayak
Premium Research Mar 2025
... Manufacturing buyers seek long-term relationships but will abandon providers who fail to meet expectations. Product leaders in consulting, outsourcing, and digital product engineering providers can use this presentation to differentiate their offerings. Gartner Research ...

Analyst(s):   Jouni Forsman   |   Lillian Oyen-Ustad   |   Chrissy Healey
Premium Research Sep 2024
... resilience rather than produce ad hoc responses. CSCOs can use this research to mitigate risk and ensure reliable investments in technologies that enable industry value chain creation and compliance adherence during digital transformation. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Gerhard Grimm   |   Claudia Clemens   |   Alejandro Santalo   |   Christian Titze   |   Corwin Hee   |   Marco Sandrone
Research Jan 2025
... Access Research Already a Gartner client? Software vendors, services providers and cloud hyperscalers will benefit as insurers pursue greater operational efficiency with digital technologies. Product leaders must grasp customer needs, growth opportunities and buyer behavior to support product planning ...

Analyst(s):   James Ingham
Webinar On-Demand
... their organizations are positioned for long‑term success. This session will outline the key decisions CIOs face as they navigate this shift. We’ll share what it takes to reinvent IT for the AI era, highlight emerging pitfalls, and offer a preview of approaches to help IT organizations plan and move forward ...

Analyst(s):   Rajesh Kandaswamy
Research Jan 2026
... Access Insights Already a Gartner client? As automation and complexity increase over the next five years, CSCOs must manage cost and enable commercial growth by balancing technology efficiency with workforce development. CSCOs who act on these bold predictions will prepare their organizations to thriv ...

Analyst(s):   Matthew Matsko   |   Mel Mohamednur   |   Dana Stiffler   |   Julia von Massow   |   Alan O'Keeffe   |   Danielle Torgerson   |   Simon Bailey
Premium Research Nov 2025
... 微软已宣布停止中国Defender for Cloud和Sentinel服务。此举将影响本地客户的云安全选择，也反映出在中国开展业务的全球科技公司持续面临的市场挑战。中国的首席信息官（CIO）及其网络安全团队必须借助本研究，从短期和长期两个层面应对这一变化。 Gartner Research ...

Analyst(s):   Anson Chen   |   Angela Zhao   |   Mia Yu   |   Carolin Zhou
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