... Enterprise architecture responds to disruptive forces by identifying and analyzing desired business outcomes. Agile, digitization and the pandemic are forcing organizations to rethink the value that this discipline and its role provides to stakeholders. Gartner Insights Abstract ...
Analyst(s): Philip Allega
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... Customer service and support technology leaders must challenge traditional approaches and select the right use cases and tools to deliver the best service. This initiative guides organizations’ strategic thinking and helps them select and operate the right customer service technologies. Scope Analysis ...
... Central EA groups struggle to support product teams outside IT engaged in digital delivery. Enterprise architecture and technology innovation leaders can learn how adidas offers value-added services that enable product teams to create high-quality solutions faster without reducing their autonomy. Overview ...
... Central EA groups are too far removed from product lines’ business context to influence architecturally significant decisions. In this case study, enterprise architecture and technology innovation leaders can learn how Hanover embeds architects within product lines, where they can add most value. Ove ...
... practices featured in this presentation to redefine EA’s scope, roles and organizational model; to best align with enterprises moving toward cross-functional IT product lines and distributed decision making. Gartner Insights Abstract ...
... This initiative is designed to offer education CIOs strategic insight and tactical guidance for the digital transformation of their learning environments. Scope Analysis Topics Planned Research Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...
... Disruptions like the COVID-19 pandemic generate challenges for organizations of all sizes. Technology innovation leaders (including CTOs, CIOs, heads of innovation and enterprise architects) can use this research to turn these challenges into opportunities for enterprise recovery and reinvention. Gartner Insights ...
Analyst(s): Gilbert van der Heiden | Marty Resnick | Marc Kerremans
... API management enables enterprises to discover, monitor, secure, monetize and control their APIs. Software engineering leaders should use this research to assess and compare the capabilities of 17 products across six use cases. Overview What You Need to Know Analysis Amazon Web Services Axway Boomi Google ...
Analyst(s): Mark O'Neill | Nicholas Carter | Shameen Pillai | John Santoro | Andrew Humphreys
... detailed capabilities on 52 of these providers. Sourcing, procurement and vendor management leaders can use this Toolkit to identify service providers for blockchain consultancy and development projects. When to Use Downloadable Attachments Gartner Recommended Reading Gartner Insights Abstract ...