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Research May 2017
... strategy roadmap. They can deliver faster and more effectively by adopting product management, agile and bimodal practices. 主要挑战 建议 2017 Strategic Roadmap for Application Strategy Key Findings Recommendations Analysis Future State Current State Gap Analysis and Interdependencies Migration Plan Important Versus ...

Analyst(s):   Deacon D.K Wan
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Premium Research Dec 2019
... free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic. Overview What Are Data Intelligence Solutions for Sales? What Is Gartner Peer Insights “Voice of ...

Analyst(s):   Peer Contributors
Research May 2017
... Organizational options for roles can be a challenge for CIOs responsible for the organization of teams supporting digital commerce initiatives. Consider Gartner's solutions for how to structure a digital department and integrate IT and business operations. Key Challenges Introduction Analysis Bring Disciplines ...

Analyst(s):   Mike Lowndes
Research Feb 2020
... Be Considered an IT-Only Issue Current State BCM Is Seen as a “Must Do” as a Result of Fear, Uncertainty and Doubt BC Plans Are Scenario-Based Response Plans Senior Management Acceptance, Sponsorship and Engagement Depends on Individual Viewpoints Business Leaders View BCM as an IT/DR Activity BCM Manager ...

Analyst(s):   David Gregory   |   Roberta Witty
Research Jun 2019
... of the Approach So They Understand Their Role and the Level of Engagement Required Ensure All Transformation Projects Are Owned by the Business, Not IT Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Cathleen Blanton   |   John Kost
Premium Research May 2024
... Innovations in search and product discovery can be adopted without rebuilding entire digital commerce platforms. Digital commerce leaders can use this research to understand the commerce search market and support related product discovery initiatives. Strategic Planning Assumption Market Definition/De ...

Analyst(s):   Noam Dorros   |   Mike Lowndes   |   Sandy Shen   |   Aditya Vasudevan
Premium Research Aug 2024
... SFA platforms are critical to sales execution. Vendors have integrated AI features to various extents. Sales operations leaders should use this research to enhance their evaluation process and gain further insights into critical sales capabilities, including those driven by AI. Strategic Planning Ass ...

Analyst(s):   Guy Wood   |   Steve Rietberg   |   Varun Agarwal   |   Adnan Zijadic
Premium Research Jun 2024
... Technology vendors are incorporating generative AI to enhance the use of contextual knowledge in the customer service journey. Customer service and support technology leaders can use this Market Guide to identify the business value that such vendor innovations can deliver. Overview Strategic Planning ...

Analyst(s):   Drew Kraus   |   Pri Rathnayake
Research Jan 2021
... Governments must continue to pursue operational resiliency while enabling economic recovery. CIOs need to innovate, leveraging emerging technologies, data, analytics and artificial intelligence to optimize what they do today and accelerate the transformation to meet the needs of a digital society. Sc ...

Analyst(s):   Bill Finnerty   |   Dean Lacheca
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