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Research Mar 2021
... triggered a sense of urgency, resulting in increased investments and an accelerated pace of change for communications service providers’ digital business initiatives. We advise CSP CIOs how to transform IT to both sustain digital business acceleration and as enable growth. Gartner Insights Abstract ...

Analyst(s):   Mentor Cana   |   Susan Welsh de Grimaldo
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Research Nov 2020
... Access Insights Already a Gartner client? O-RAN and vRAN can provide vendor diversity and create new differentiation opportunities for CSPs. CSP CIOs should assess these architectures holistically by taking a big-picture view of their role in their network modernization. Overview Analysis Impacts and ...

Analyst(s):   Peter Liu   |   Frank Marsala   |   Kosei Takiishi
Research Oct 2021
... compete with OTT/streaming providers. This requires partnering with system integrators that understand media services workflows and can set the blueprints for improved relevancy and increased revenue. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Forest Conner   |   Ted Chamberlin   |   Mentor Cana
Research Nov 2025
... residency and sovereignty, DSLMs are unlocking GenAI’s potential in financial services. Innovative FS CIOs will adopt DSLMs as a compliance-ready specialist for strategic use cases. Overview Strategic Planning Assumption Introduction Description Benefits and Uses Risks Adoption Rate Recommendations Representative ...

Analyst(s):   Priyanka Shukla   |   Uri Lerner   |   Sudarshana Bhattacharya   |   Kimberly Harris-Ferrante
Research Dec 2025
... client? Rakuten Mobile’s integration of AI/ML with open radio access network (Open RAN) and cloud-native architecture on a large scale makes it the company to beat for AI in telecommunications mobile networks and services. Competitors can catch up with an AI-first RAN, strategic partnerships and expanded ...

Analyst(s):   Peter Liu   |   Kosei Takiishi   |   Khurram Shahzad
Premium Research Oct 2023
... Three key market and technology trends at the TM Forum DTW 2023 Ignite event point to urgent areas that CSP CIOs need to address: increase the bargaining power of hyperscalers; trust, risk and security management as an afterthought, an emerging risk from GenAI; and autonomous networks’ acceleration. ...

Analyst(s):   Mike Edholm   |   Mounish Rai   |   Jouni Forsman
Research Jul 2021
... Access Insights Already a Gartner client? CIOs with a video monetization strategy require workflow platforms to manage from ingestion to playout. Most leverage a cloud-based offering, while others construct internal solutions or hybrid models. Solutions must support on-demand and live video as well as ...

Analyst(s):   Forest Conner   |   Ted Chamberlin   |   Mentor Cana
Research Nov 2020
... CSP CIOs see themselves as strategic enablers of value, which became more visible during the COVID-19 crisis. Their future progress depends on aligning IT to business outcomes and accelerating the delivery of technology platforms to navigate organizational change. Overview Survey Objective Data Insights ...

Analyst(s):   Mentor Cana   |   Amresh Nandan   |   Ted Chamberlin
Premium Research Oct 2023
... The top three catalyst take-aways at DTW Copenhagen 2023 include improving autonomous operations, an increased hyperscaler presence and a focus on decreased energy consumption. Communication service provider CIOs can use this research to learn the main take-aways. More Detail Recommended by the Author ...

Analyst(s):   Mike Edholm   |   Jouni Forsman   |   Mounish Rai
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