... digital business by increasing the value of digital products. Application leaders must help their organization gain advanced product management skills for a new generation of products, in areas such as analytics and the Internet of Things. Key Challenges Introduction Analysis Continuously Develop Digital ...
Analyst(s): Deacon D.K Wan
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... B2B marketers use account-based marketing to acquire new business, grow revenue from existing customers and collaborate with sales. This research helps demand generation leaders evaluate ABM platforms to enable better decision making, improve engagement across accounts and deliver measurable value. M ...
Analyst(s): Chris Chandler | Ray Pun | Julian Poulter | Upasna Chandna | Jenifer Silverstein
... The sales force automation platform market has added collaboration, proposal and quote; Internet of Things; and bot capabilities, while maintaining traditional SFA capabilities to support opportunity management. This evaluation supports the selection of solutions that meet your organization’s needs. ...
... The SIS market is a cacophony of solutions that cannot find harmony in higher education’s modernization march. CIOs should use this market guide to assess which SIS solution will allow them to transition to a modern digital technology platform and personalize the student information experience. Overv ...
... Access Insights Already a Gartner client? Security and risk management leaders are seeking to integrate their risk management solutions to gain a more holistic view of risk across the enterprise. Operational risk management solutions serve as the core element of integrated risk management. Market Defin ...
... Access Insights Already a Gartner client? This new HypeCycle helps legal and compliance leaders to anticipate and evaluate the impact of various technology and business innovations. Use it to cut through the marketing noise as you plan adaptive and sustainable strategies to support your organization ...
... CCaaS providers continue to mature in terms of scale, VCA capabilities and carrier connectivity, with leading providers adding marketplaces, communities and visible trust centers to bolster customer support. Application leaders should use this research to assist in their CCaaS buying decisions. What ...
Analyst(s): Drew Kraus | Steve Blood | Simon Harrison
... This primer is designed to offer K-12 and higher education CIOs strategic insight and tactical guidance regarding innovating administrative systems, including SIS, analytics and CRM. Scope Analysis Top Challenges and How Gartner Can Help How do I select, renovate or renew the student information system ...
Analyst(s): Kelly Calhoun Williams | Terri-Lynn Thayer
... Digital customer service offerings focus on seamless conversation orchestration across digital channels complementing, or in some cases replacing, traditional customer service platforms. Customer service and support technology leaders can use this Market Guide to evaluate vendors in this market. Over ...
Analyst(s): Steve Blood | Bern Elliot | David Norrie