... Access Research Already a Gartner client? IT skills shortages are increasing external IT service spending alarmingly. Sourcing, procurement and vendor management leaders grappling with growing software/cloud consumption and complexity are driving increased use of managed services. Use this research to ...
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... UCaaS providers develop and operate cloud UC services that offer telephony, meetings, messaging, mobility and contact center, and they have begun building AI stories at different layers of these services. Here, we assist I&O leaders in selecting providers that align with their organizations’ needs. S ...
Analyst(s): Megan Fernandez | Pankil Sheth | Rafael Benitez | Christopher Trueman
... Access Research Already a Gartner client? Financial close and consolidation tools enable automation, compliance and collaboration in group close, consolidation and financial reporting. CFOs can use this research to evaluate vendors that align with their accounting transformation objectives. Market Defi ...
Analyst(s): Permjeet Gale | Nisha Bhandare | Jeffrin Francis | Renata Viana
... Access Insights Already a Gartner client? EA and technology innovation leaders, including CTOs, need to facilitate the “composable business” by facilitating trendspotting and combinatorial innovation efforts to rapidly identify and respond to market opportunities, disruptions and threats. Scope Analysis ...
... Effective communications and transparency are critical to government establishing trust with constituents. CIOs must help lead the adoption of multichannel citizen engagement — a holistic approach to constituent communication — to enable consistent, trusted engagement across multiple channels. Overvi ...
... companies continue to build out digital capabilities, the constantly shifting technology landscape requires diligent recalibration. CIOs can use this HypeCycle to better identify innovative technologies that are maturing more rapidly, enabling smarter investments. Analysis Definition Why This Is Important ...
... transformation, EA and technology innovation leaders help identify opportunities that achieve business outcomes by recommending policies and projects to senior IT and business leaders. Gartner Insights Abstract ...
... Grant management solutions are offered in three primary delivery models. CIOs can determine the solution that best meets their organizations’ criteria by first understanding the scope and scale of solutions in the market today. Overview Strategic Planning Assumption Market Definition Market Description M ...
... Access Insights Already a Gartner client? Digital customer service offerings focus on seamless conversation orchestration across digital channels. Application leaders supporting customer service investments may be struggling with channel alignment. They should use this Market Guide to evaluate vendors ...