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Research Sep 2021
... Enterprise architecture and technology innovation leaders who are CTOs should use Gartner’s IT Score diagnostic to assess their maturity and effectiveness, and suggest directions for OCTO improvement. More Detail Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Nick Jones   |   Marty Resnick
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Research Jun 2019
... change, requiring organizational change management processes, and culture-related change, requiring change leadership capabilities. ESCAPE is a guide for developing and improving change leadership across the enterprise. When to Use Downloadable Attachments Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Elise Olding   |   Suzanne Adnams
Research Jun 2024
... Access Research Already a Gartner client? CPaaS providers offer cloud-based platforms for developers and other business roles to build communication workflows that digitally operationalize customer engagement and experiences via APIs, SDKs, visual builders and AI. CIOs can use this Magic Quadrant to ...

Analyst(s):   Lisa Unden-Farboud   |   Pankil Sheth   |   Brian Doherty   |   Ajit Patankar
Research Dec 2024
... With the increased complexity of managing multiple service providers, sourcing, procurement and vendor management leaders are turning to SIAM providers for help. We provide an overview of the market and insights on qualified vendors and their capabilities to play this essential role. Market Definition/Description ...

Analyst(s):   Karl Rosander   |   DD Mishra   |   Christopher Wiles   |   Andrea Lanzavecchia   |   Jess Aggio
Research May 2017
... one that is not tied to application purchases or project deliveries, but is a continuous value stream managed as "lean" IT As IT leaders apply the principles and approaches of lean to IT, application leaders must learn new ways to govern and articulate the business value of their hybrid portfolios, reconciling ...

Analyst(s):   Mike Gilpin   |   Richard Marshall
Premium Research May 2024
... customers have not licensed SAP S/4HANA (the successor for SAP ECC). While many current SAP customers are choosing to remain with SAP, ERP sourcing, procurement and application leaders should consider all options before committing their path for the next decade. So what can you do? Session Description ...

Analyst(s):   David Penny   |   Tom Sieber
Research Jul 2020
... These technologies can help to reduce costs, as illustrated by examples from the rail transportation, oil and gas, healthcare, and supply chain industries. More Detail Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Benoit Lheureux   |   Alfonso Velosa
Research Mar 2021
... The XaaS model is the preferred approach for many government organizations tackling legacy infrastructure modernization and new service implementation. Government CIOs must adjust their internal governance and procurement practices to accelerate the use of the XaaS model. Overview Strategic Planning ...

Analyst(s):   Neville Cannon   |   Alia Mendonsa
Research Oct 2021
... Catalog and curriculum management solutions are becoming more critical for institutional agility, program planning and assessment, and student engagement. Higher education CIOs can use this Market Guide to evaluate the value proposition and dynamics of this evolving market. Overview Market Definition ...

Analyst(s):   Tony Sheehan   |   Terri-Lynn Thayer
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