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Research Aug 2021
... Smart city initiatives form an important part of the Chinese government’s aim for sustainable economic and social development. This research helps local governments and technology providers assess emerging technologies and solutions to achieve digital society and sustainability outcomes. Gartner Insights ...

Analyst(s):   Milly Xiang
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Research Aug 2021
... reported an increase in educating business leaders, and Gartner has seen a similar uptick in requests for help with high-stakes presentations. This research shares presentation top themes and resources for CIOs to improve their presenting and storytelling skills. Data Snapshot Data Insights What You Need ...

Analyst(s):   CIO Research Team
Research Jan 2021
... This case study for application leaders showcases Intrado’s approach to creating a tailored development plan for each product team. This focuses the team’s development efforts on the capabilities with the most significant impact on achieving business outcomes. Overview Solution Highlights Challenge ...

Analyst(s):   Applications Research Team
Research Jun 2019
... projects into production, and challenges faced in implementing blockchain technology. Particular emphasis is paid to how these trends break down by industry and how these trends compare to members' results from the first time we asked about blockchain technology in 2017. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Research Sep 2017
... marks the beginning of IT’s expansion into the front office Digital business makes IT the business executive’s second-most-critical resource The time business executives spend on IT issues should not be based on the percentage of revenue spent on IT IT economies of scale Demand for IT is exceeding supply ...

Analyst(s):   Debra Curtis   |   Jim McGittigan   |   Michael Smith
Research Apr 2019
... Implementing speech analytics technology for customer service is a multiyear commitment of time and expense, but returns benefits if done right. Application leaders should follow these best practices to identify and reconcile trade-offs to pick the best-fit solution. Key Challenges Introduction Analysis ...

Analyst(s):   Steve Blood
Research May 2017
... enhance their leadership reputation. Analysis A Successful "No" Creates Three Positive Outcomes Strive for the "Assertive No" Rather Than the "Aggressive No" Hierarchy Matters When Saying "No" Plan Ahead for the Target to Say "No" to Your "No" If They Have More Power Than You Do, Assess the Risk of Retaliation ...

Analyst(s):   Ed Gabrys   |   Ian Cox   |   Tina Nunno
Premium Research Mar 2025
... SaaS student information systems are evolving slowly, even as customer interest and vendor investments grow. Complex SIS transitions are impacted by changing business models, limited resources or cautious leadership. Higher education CIOs can use this research to evaluate and navigate in the market. ...

Analyst(s):   Robert Yanckello   |   Grace Farrell
Research Sep 2013
... Electronic health records are essential to confronting the challenges of a fast-changing healthcare environment, managing costs and maintaining quality patient care. Gartner's best practices can help HDO CIOs effectively implement these systems and avoid common pitfalls. Key Challenges Introduction Ana ...

Analyst(s):   Zafar Chaudry, M.D.
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