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... AI is now central to every executive conversation — not just for innovation, but for productivity, headcount strategy and cost optimization. As AI increasingly decouples revenue growth from workforce size, leaders must separate hype from reality and make informed decisions about jobs, skills and business ...

Analyst(s):   Frances Karamouzis
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Premium Research Jul 2025
... Many utilities are stuck on legacy billing. CIOs who ignore modern customer platforms risk irrelevance. They must lead real-time, customer-first innovation to enable energy-as-a-service and behind-the-meter solutions that unlock new revenue. Strategic Planning Assumption Analysis Next Steps Gartner Recommended ...

Analyst(s):   Lauren Wheatley   |   Lloyd Jones
Premium Research Nov 2025
... disruptions that may be closer to happening than most CIOs believe. In this way, it helps CIOs see around corners and plan for what changes will fundamentally shift current thinking and timing on a topic. It is used as a foundation for how to recognize, prioritize and respond to disruption. Overview Contributors ...

Analyst(s):   Daryl Plummer
Research Feb 2026
... staff, which can’t be achieved without sufficient hustle from their CIOs. CIOs provide better support when CFOs (re)design structures for open communication, not waiting for the CIO to speak up. Insights at a Glance Impact Brief Actions and Cautions How to Execute Success Measures Gartner Recommended Reading ...

Analyst(s):   Mallory Bulman
Premium Research Nov 2025
... This guide will help general counsel develop an effective process for onboarding new directors by establishing onboarding objectives, outlining stakeholder responsibilities, and ensuring that new directors receive appropriate briefings that accelerate their time to impact. Gartner Research ...

Analyst(s):   Drew Tanenbaum
Premium Research Dec 2025
... AI, generative AI, automation, and data and analytics to address operations inefficiencies, poor customer experience, high costs, and the rising need for security features. Gartner Research ...

Analyst(s):   Mounish Rai
Premium Research Dec 2025
... SolarWinds’ post-acquisition licensing changes have significantly increased costs for existing customers. Heads of I&O must utilize these insights to assess the implications of these changes and manage costs and volatility during the transition. Gartner Research ...

Analyst(s):   Tanmay Bisht
Research Oct 2021
... Mastering change is essential for an organization’s resilience and growth and has never been more important than now. IT leaders must champion composability in application design to assure their preparedness for meeting the accelerating pace of business change. Overview Strategic Planning Assumptions ...

Analyst(s):   Gene Alvarez   |   Tad Travis   |   Mark O'Neill   |   Dennis Gaughan   |   Kirk Knoernschild   |   Yefim Natis
Premium Research Nov 2025
... effectiveness. This perception includes how stakeholders view the CAE, understand their role, and value their advice. This research identifies three personas for CAEs that support varying organizational needs and stakeholder views. Gartner Research ...

Analyst(s):   Tim Berichon
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