... Access Research Already a Gartner client? As 5G deployment shifts to stand-alone networks and cloud infrastructure, the 5G core market evolves. Vendors offer innovative solutions with varied go-to-market strategies, leveraging AI, edge computing, and open APIs. CIOs can use this Magic Quadrant to asse ...
Analyst(s): Kosei Takiishi | Peter Liu | Enrique Hernandez-Valencia | Susan Welsh de Grimaldo
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... Access Insights Already a Gartner client? Lean thinking encourages a standardized approach to problem solving. Enterprise architecture and technology innovation leaders can use this template to help stakeholders across the organization enable better problem solving and continuous improvement. When to U ...
... Access Research Already a Gartner client? Adopting a strong zero trust strategy is key to modern information security programs. Cybersecurity leaders must align the strategy with business objectives and focus on risk mitigation to ensure procedural, policy or tactical decisions are made in the context ...
Analyst(s): Dale Koeppen | Manuel Acosta | John Watts | Wayne Hankins | Tiffany Taylor
... Customer service organizations must overcome the numerous dilemmas amplified by COVID-19 that are stifling their customer experience ambitions. Our research will guide organizations’ strategic thinking and help them select, implement and operate customer service technologies. Scope Analysis Topics Sugge ...
Analyst(s): Pri Rathnayake | Brian Manusama | Nadine LeBlanc | Jim Robinson | Jim Davies | Drew Kraus | Steve Blood
... growth and boosting lifetime customer value demand that enterprises improve their abilities to sense and respond to customer needs. This roadmap shows how IT leaders can partner with their leadership and implement the CX CORE model to create a customer-centric organization. Overview Strategic Planning Assumptions ...
Analyst(s): Michael McCune | Don Scheibenreif | Michael Chiu | Melissa Hilbert | Ilona Hansen
... 보안/리스크 관리 리더를 위한 2023 리더십 비전 보안/리스크 관리 리더를 위한 톱3 전략적 우선순위 지금의 기업들은 계속적 고물가, 귀하고 비싼 인재, 러시아의 우크라이나 침공으로 인한 글로벌 공급망 장애, 코로나19 봉쇄, 에너지 부족 등으로 인해 발생한 불확실성에 직면하고 있습니다. 이러한 삼중고는 2023년 전세계 비즈니스와 사이버보안/위협 환경에 직접적인 영향을 미치고 있습니다. 가트너는 당신의 시간과 에너지의 우선순위화를 지원하기 위해, 데이터 지향 리서치를 기반으로 어디에 초점을 맞추어야 하는 지에 대한 최고 수준의 가이 ...
... Gartner client? Leading CIOs communicate the financial story of IT using mature budgeting practices illustrated by actionable financial transparency. Combine transparency, innovation and business strategies to communicate the business value of IT. Scope Analysis Top Challenges and How Gartner Can Help What ...
... develop a strategic view of services to shift IT from a technology-centric approach to a business-centric one. IT services with a focus on business outcomes and value will better communicate value, make it easier to do business with IT, and ensure that IT is optimizing the right things. Scope Analysis ...
... Access Insights Already a Gartner client? This is a short, narrated presentation based on the Gartner research document “CIOs Must Guide IT Managers in Maintaining Employee Engagement During COVID-19.” Overview Recommended by the Authors Gartner Insights Abstract ...