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Research Oct 2017
... Access Insights Already a Gartner client? Market-leading cloud IaaS providers deliver significantly greater capabilities than their competitors, which are relegated to niches. Enterprise architecture and technology innovation leaders must make both strategic and tactical use-case-specific provider sel ...

Analyst(s):   Raj Bala   |   Dennis Smith   |   Craig Lowery   |   Lydia Leong
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Research Oct 2020
... Access Insights Already a Gartner client? Progressive CIOs have started to tap into the digital talent available from the neurodiverse population. This is helping bridge the widening skills gap. Next, CIOs must ensure they have a robust and holistic inclusion strategy to retain and develop these newly ...

Analyst(s):   Rob O'Donohue   |   Christie Struckman
Research Jul 2020
... economic challenges resulting from the COVID-19 pandemic. CIOs must be trained and prepared to manage the difficult tasks of selecting and informing IT employees of these actions. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lily Mok   |   Yuko Adachi
Research Jul 2020
... capabilities in the past months. This document provides application leaders the appropriate updates to our coverage in “Critical Capabilities for Full Life Cycle API Management.” Critical Capabilities Update Gartner Insights Abstract ...

Analyst(s):   John Santoro   |   Mark O'Neill   |   Paolo Malinverno
Research Jun 2020
... CIOs are often considering several IT cost optimization initiatives, but not all will yield the same benefits. This Toolkit provides an objective, visual representation driven by scoring around benefit, cost, time and risk, allowing CIOs to prioritize their IT cost optimization initiatives. Gartner Insights ...

Analyst(s):   Jim McGittigan
Premium Research Jul 2023
... CCaaS selection is a multiyear commitment to support the operational requirements of customer service teams. Application leaders responsible for customer service technology should consider use cases to define technical requirements and selection criteria to ensure a best-fit CCaaS platform. Overview ...

Analyst(s):   Pri Rathnayake   |   Drew Kraus   |   Steve Blood
Research Jan 2021
... presentation to socialize composability and attain buy-in to reorient their technology strategy to focus on achieving adaptability. Overview Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Bryan Cole   |   Mandi Bishop   |   Jeff Cribbs
Research Jan 2017
... impacting how CIOs develop their organizations. CIOs must enhance IT workforce skills and competencies to thrive in the digital world. This initiative offers CIOs and IT leaders the guidance to renew talent management processes and to grow IT skills and competencies. Scope Analysis Top Challenges and How ...

Analyst(s):   Remi Gulzar   |   Diane Berry   |   Lily Mok
Research Jan 2017
... Access Insights Already a Gartner client? Every organization has its own culture, beliefs and values. A healthy culture is essential to achieve better business outcomes. However, a dysfunctional culture can be a major obstacle to business transformation. This initiative helps CIOs create a culture con ...

Analyst(s):   Elise Olding   |   Patrick Meehan   |   Brian Prentice   |   Bard Papegaaij   |   Leigh McMullen
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