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Research Dec 2020
... Access Insights Already a Gartner client? The 2021 Gartner CIO Agenda enables enterprises to overcome the challenges of the historical conditions we are living in. Likewise, difficulties always come along with opportunities, which CIOs must leverage to strengthen their position and best support their ...

Analyst(s):   Daniel Sanchez Reina
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Research Jun 2020
... Customer service organizations that need to handle more customer engagements, provide consistent information and drive efficiency are turning to conversational AI solutions. We show application leaders how to deploy and run these solutions in the short term, with an eye to the postpandemic midterm. O ...

Analyst(s):   Brian Manusama   |   Magnus Revang   |   Anthony Mullen
Research Feb 2019
... Scaling digital business requires CIO leadership to overhaul the I&T operating model and governance framework to propel the enterprise to achieve its strategic objectives. Our research accelerates the design and transformation plan based on the enterprise’s current state and its digital ambition. Sco ...

Analyst(s):   Janelle Hill   |   Donna Scott   |   Debra Curtis   |   Remi Gulzar
Research Feb 2017
... responses to the 2017 Gartner CIO Survey. We compare and contrast different geographic regions and industries, enabling CIOs to better understand the global landscape and their relative position within it. Analysis Enterprises Around the Globe Look to Invest in and Explore Digital Ecosystems to Continue ...

Analyst(s):   Andy Rowsell-Jones   |   Jan-Martin Lowendahl   |   Chris Howard   |   Tomas Nielsen
Research Jul 2017
... This Research Presentation is for the report, "The CIO's Guide to Digital Ethics: Leading Your Enterprise in a Digital Society," which addresses the question, "How can CIOs apply digital ethics principles and practices to ensure stakeholder value?" Overview Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Christie Struckman   |   Heather Colella   |   Frank Buytendijk
... digital investments: do’s and don’ts for procurement Create a long-term digital strategy roadmap for procurement Become a digital exemplar Fewer than 1 in 4 procurement organizations have a long-term digital strategy. Many corporate functions are making strides when it comes to digitalization, but procurement ...
Research May 2019
... Learn how progressive I&O leaders are accelerating the function’s journey to support an IT product line model to support the enterprise’s speed and agility needs. Gartner Insights Abstract ...

Analyst(s):   Infrastructure and Operations Research Team
Research Jul 2020
... Application leaders managing core business applications face tough issues and trade-offs resulting from COVID-19 business disruption. This research helps application leaders to do more with less, and align their priorities to the new business environment. Gartner Insights Abstract ...

Analyst(s):   John Van Decker   |   Ron Hanscome   |   Avivah Litan   |   Paul Schenck   |   Micky Keck
Announcement April 06 2026
... Directory. Venue and Travel Details: Visit the conference’s website for complete venue and travel details. Registration: Full-time journalists from editorial publications are eligible for a press pass. Please contact Matt LoDolce for additional details and press registration requests: Matt.LoDolce@Gartner.com ...
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