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Research Apr 2017
... This episode of Planet Architecture contains insights for EA leaders on how Progressive’s EA team uses framing techniques to influence business-led IT decisions, as well as their recalibration of EA job roles to explicitly incorporate business acumen and influencing skills. Run Time: 39 minutes Overview ...

Analyst(s):   Enterprise Architecture Research Team
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Research Feb 2021
... Instead, governments must take steps to ensure that solutions they develop or build both meet legal requirements and improve the citizen experience for all. Overview Introduction Analysis Gartner Recommended Reading Note 1: Representative Digital Accessibility Providers Gartner Insights Abstract ...

Analyst(s):   Bill Finnerty
Research Sep 2020
... This case study for enterprise architecture and technology innovation leaders showcases how to use business architecture to create incentives, tools and guidance that help distributed decision makers coordinate investment decisions and achieve mutually beneficial outcomes and enterprise goals. Overview ...

Analyst(s):   Enterprise Architecture Research Team
Premium Research Apr 2022
... workers continue as before, with supporting functions performed remotely. CIOs should plan and take action to support the continuation of hybrid work for the long haul. Overview Strategic Planning Assumption What You Need to Know Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Michael Brown
Research Aug 2020
... As organizations move to distributed, localized goals, it becomes harder for enterprise architecture to coordinate the architecture work done in different enterprise areas. EA leaders must find ways to motivate the architecture community to coordinate and build inclusive architecture disciplines. About ...

Analyst(s):   Enterprise Architecture Research Team
Research Apr 2013
... approaches, such as the way Tesoro did with its Early Career Architect Program. Advanced EAs also increase recruiting and retention by creating opportunities for architects to do new and exciting things that increase architect business acumen. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Premium Research Mar 2025
... contact centers to CCaaS can gain from AI innovations, elasticity, vendor consolidation and strong security compliance. To fully benefit, they must plan for configurable, not customizable, tech using APIs and integrations. Overview Strategic Planning Assumptions Introduction Impacts and Recommendations Gartner ...

Analyst(s):   Jason Bridge
Premium Research Dec 2023
... higher-education-specific technologies that will attract most investment in the next two years. Education CIOs can use this data to benchmark their own plans for technology adoption against their sector peers. Data Snapshot Data Insights What You Need to Do Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Robert Yanckello
Research Sep 2021
... template to communicate a clear strategy that clarifies the PMO’s current and future state, and provides a path to get there. When to Use Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   PMO Research Team
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