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Research Jun 2021
... Insights Already a Gartner client? CIOs must be able to concisely communicate the reasons for a new I&T operating model, how the model impacts business stakeholders and why they should care. We provide guidance for CIOs to enable them to sell I&T operating model changes based on the four Ps. Overview ...

Analyst(s):   Simon Mingay   |   Darren Topham
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Research Apr 2017
... principles set out in this research to ensure successful digital design efforts. Key Challenges Analysis Design for Business Outcomes Design for Inspiration Design for Appearances Design for Your Business Ecosystems Design to Make and Scale Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Marcus Blosch   |   Betsy Burton
Research Dec 2017
... IT leaders working on CRM projects directed at the customer experience should consider the revolutionary shift in customer expectation: the postchannel experience. Capitalizing on this unique moment requires a deep understanding of how the transformation is unfolding. Analysis What You Need to Know ...

Analyst(s):   Michael Maoz
Research October 09 2022
... Components to Accelerate Your Digital Transformation Develop a strategy for your organization that provides direction and intention of accelerating key digital business initiatives. Becoming a more digitally focused enterprise is a top priority for many midsize organizations. Explore the four critical components ...
Research Apr 2013
... executives in a reverse mentoring relationship; Intuit has several development and coaching approaches to build business acumen; and IBM has a model for boosting learning and coaching during on-the-job interactions. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Apr 2013
... The rest of IT and business partners frequently misunderstand what architects do. In this case, we demonstrate how to promote architecture as a useful business partner and set staff up for success by defining the position of architect, rationalizing titles across the organization, mapping architects ...

Analyst(s):   Enterprise Architecture Research Team
Research Oct 2019
... than 1,700 entries from Gartner’s Hype Cycle technology database. Enterprise architecture and technology innovation leaders can use it to explore and filter entries, as well as generate their own custom Hype Cycle. When to Use How to Use the Toolkit Values for Hype Cycle Technology Portfolio Fields Downloadable ...

Analyst(s):   Marcus Blosch
Research Sep 2020
... Strategic suppliers are one of the most important ingredients in establishing a successful digital ecosystem — one that creates business opportunities for organizations across sectors. This research shows CIOs how to involve suppliers in their digital ecosystems. Gartner Insights Abstract ...

Analyst(s):   Owen Chen
Premium Research May 2024
... Application leaders supporting customer experience can use these downloadable presentation slides to build a case for a customer-centric organization. Understanding stakeholder motivations and fostering a common sense of purpose is crucial in driving organizationwide commitment to CX. Gartner Research ...

Analyst(s):   Don Scheibenreif
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