... Business capability maps enable banking CIOs to streamline organizational activities and boost cross-functional collaboration. They can be used to direct IT investment priorities, assess maturity, differentiation, competitive position, outcome consistency, and disruption risk. Gartner Research ...
Analyst(s): Jeff Casey
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... Gartner First Takes Fresh insights on emerging trends Salesforce Agentforce is an embedded agentic AI add-on for Salesforce’s CRM and CX products (e.g., Service and Marketing Clouds) and a platform for creating custom agentic workflows. Notable developments include new nondeterministic reasoning, Vibes, Slack ...
... IoT spend in the retail industry will grow by $29 billion from 2022 through 2032. The desire to reduce customer wait times makes in-store check-out the largest use case in the forecast period, while retail fulfillment grows fastest (17% CAGR) as retailers adopt new technology for last-mile delivery. Overview ...
... continues to pursue new opportunities for AI model improvements based on its own research agenda, largely free from monetization pressures. While this approach results in impressive innovations and advanced language models, DeepSeek has yet to develop a comprehensive strategy for offering enterprise-level services ...
... Edge computing in the retail industry is driven by low latency and business continuity needs, with system failure prevention and optimized in-store business processes the key use-case drivers. Gartner’s analysis of 30 deployments provides CIOs with insights to enhance customer experience and operational ...
Analyst(s): Pablo Arriandiaga | Sandeep Unni | Nitin Narang
... business goals and optimize risk outcomes. CISOs should use this template to demonstrate alignment with strategic initiatives and secure board support for cybersecurity spending. Gartner Research ...
Analyst(s): Will Candrick | Richard Addiscott | Tom Scholtz
... on technology deployment. Instead, they must empower business leaders to achieve their KM objectives. This research details three essential elements for successful KM initiatives. Gartner Research ...
Analyst(s): Jed Cawthorne | Hao Yin | Stephen Emmott
... Access Insights Already a Gartner client? Composability helps you keep up with the accelerating pace of business change. Applications and software engineering leaders aiming to increase resilience and business growth must embrace change, foster fusion teams, and observe the principles of composability ...
Analyst(s): Yefim Natis | Rajesh Kandaswamy | Sid Nag | Jo Liversidge | Gene Alvarez | Partha Iyengar | Janelle Hill | Dennis Gaughan
... Strategic sourcing is an important lever for chief procurement officers to enhance supplier performance, drive efficiency, unlock incremental value delivery, and fulfill business performance expectations. This library provides tools, templates, and forms to build and improve sourcing strategies. Gartner ...
Analyst(s): Joe Stephens | Sarah Small | Doohan Vaz