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Research Dec 2020
... also forced many enterprises to accelerate their digital business journey. The 2021 Gartner CIO Survey shows Chinese CIOs gained increased credibility for their prompt and successful responses to the pandemic. Overview Survey Objective Data Insights Methodology Additional research contribution and review ...

Analyst(s):   Owen Chen
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Research Jan 2021
... Access Insights Already a Gartner client? After lagging the rest of the world in digital transformation initiatives for several years, Brazil — and Brazilian CIOs — have displayed a convincing turnaround, according to the 2021 Gartner CIO Survey. CIOs should hedge potential threats, leverage the momentum ...

Analyst(s):   Cassio Dreyfuss
Webinar On-Demand
... overnight, but ignoring a disruption in its early stages typically raises the entry price later in the development cycle. This webinar will help CIOs and IT leaders evaluate, track, and plan for seven major disruptions that will change the way we live and do business in the coming years. •Identify 7 disruptive ...

Analyst(s):   Daryl Plummer
Premium Research Apr 2020
... This Toolkit assesses the organization’s overall data literacy, providing input to data literacy awareness and content planning. Overview Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Alan D. Duncan   |   Donna Medeiros
Premium Research Feb 2024
... pillars of CX management: understand customers; set CX strategy and coordinate across the enterprise. Application leaders must identify CX use cases for GenAI that create the most customer and organizational value, while mitigating risks. Overview Strategic Planning Assumptions Introduction Impacts and ...

Analyst(s):   Ilona Hansen   |   Maria Marino   |   Don Scheibenreif   |   Michael Chiu
Research Jul 2019
... Insight From the Analysts Winning in the Turns: Uncertainty and Mixed Signals Executive Overview Turns Come in Many Forms What It Means to Win Strengthening the Core: The Pillars for Success Research Highlights Pillar 1: Strategy — Prepare to Act Confidently Amid Uncertainty Gartner resources: Actions to ...

Analyst(s):   Chris Howard   |   Sanil Solanki   |   Barbara Gomolski
Research May 2021
... identify the necessary culture changes to ensure their team’s behaviors are well-aligned to their enterprise’s digital ambition. Overview Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Christie Struckman   |   Kristin Moyer   |   Rob O'Donohue   |   Daniel Sanchez Reina
Premium Research Nov 2024
... AI leaders looking for ways to take advantage of AI and GenAI can leverage this regularly updated set of real-world examples to expand their thinking on the art of the possible and use Gartner’s assessment of business value, risk/complexity and alignment to strategy to view the business impact. Gartner ...

Analyst(s):   Lydia Clougherty Jones   |   Scott Clendaniel   |   Rita Sallam   |   Frances Karamouzis
Research Aug 2020
... coronavirus disease (COVID-19) and to boost sustainable growth. Enterprise architecture and technology innovation leaders should explore opportunities for business innovations by leveraging upcoming new infrastructure capabilities that are being developed in China. Overview Strategic Planning Assumption ...

Analyst(s):   Milly Xiang   |   Uko Tian   |   Owen Chen   |   Arnold Gao
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