... from their peers. Survey Objective Data Insights The 2017 CIO Agenda: Seize the Digital Ecosystem Opportunity Defining Digital Ecosystems Getting Ready for the Digital Ecosystem Surge A France Perspective on the 2017 CIO Agenda Participation in Digital Ecosystems Financial Implications of Digitalization ...
Analyst(s): Ed Gabrys | Patrice Delecluse
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... Introduction Analysis Review Current IT Spending and Investment Activities in the Context of Cost Optimization Benchmark IT Spending and Investment Levels to Identify Areas for Cost Optimization and Value Realization Expand Budget Management Initiatives by Reducing IT Spending on Nondifferentiated Capabilities ...
... Outweigh Tenure and Experience Extreme Work Choices Will Blur Boundaries, Businesses and Buddies Smart Machines Will Be Our Co-workers We Will Work for Purpose and Passion, Not Just Money Work-Life Challenges Will Reveal a Dark Side Gartner Recommended Reading Gartner Insights Abstract ...
... Trust between parties is crucial to driving value yet hard to characterize, especially when the algorithms used for digital business are opaque. Data and analytics leaders should foster trust in digital business relationships by assessing their solutions by six trust factors. Key Challenges Introduction ...
Analyst(s): Frank Buytendijk | Penny Gillespie | Alan D. Duncan
... have different data literacy needs. This Tool will help D&A leaders advance data literacy and drive measurable business outcomes. Overview Directions for Use Recommended by the Authors Gartner Insights Abstract ...
Analyst(s): Alan D. Duncan | Jessica Rudzinski | Aron Clarke
... Instead of waiting for suppliers to integrate their data, MiningCo has created a platform to manage the platforms of its business ecosystem partners. As MiningCo adds ecosystem partners, the CIO plans to ramp up the internal platform. Case Study Creating an Internal Platform Gartner Insights Abstract ...
Analyst(s): Mary Mesaglio | Kristin Moyer | Lee Weldon | Hung LeHong
... within the organization •Discover the key strengths that set leading CFOs apart and can amplify your own effectiveness as a CIO •Explore strategies for CIOs to collaborate with CFOs to bolster your impact and drive success within the C-suite Return to this web page to watch the webinar. Contact us at ...
... Knowledge Management for Customer Service Customer Self-Service Applications Digital Customer Service Workforce Engagement and Optimization Field Service Other Employee Assistance Tools for Customer Service Analytics for Customer Service Customer Experience Management Vendor Considerations for Small Businesses ...
Analyst(s): Jim Davies | Melissa Davis | Nadine LeBlanc | Olive Huang | Jim Robinson | Drew Kraus | Steve Blood | Brian Manusama | Simon Harrison | Anthony Mullen
... Access Insights Already a Gartner client? This research outlines Gartner Benchmark Analytics End-User Support Measures — IT Service Desk consensus model and framework definitions for cost management. Analysis Recommended by the Authors Gartner Insights Abstract ...
Analyst(s): Jamie Guevara | Sneha Sharma | Shreya Futela | Shaivya Kaushal | Nick Michelogiannakis | Eric Stegman