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Research Apr 2017
... experience and augment the humans who deliver it. It gives CIOs an opportunity to play a bigger role in customer experience. Impacts Analysis Impacts and Recommendations Knowledge of the Internet of Things obliges CIOs to show their organizations how it will affect customer experience Recommendations ...

Analyst(s):   Partha Iyengar
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Research Aug 2019
... faces the headwinds of competitive alternatives, digital societies are starting to take shape in a balkanized fashion. What emerges is an opportunity for CIOs to reshape their organization’s digital technology to exploit the differences between different digital societies. Impacts Analysis Impacts and ...

Analyst(s):   Brian Prentice   |   Monica Zlotogorski
Research Jul 2017
... Maximize Value From Consortia Outputs Be Active in Consortia Working Groups to Drive Standards and Shape Outputs by Assigning Staff to Areas of Interest for the Business Utilize Consortia Standards, Reference Architectures and Implementations, Use Cases, and Testbeds to Accelerate Digitalization Initiatives ...

Analyst(s):   Alexander Hoeppe   |   Saniye Alaybeyi
Research Aug 2019
... by Preparing a Workshop Proposal With a Sample Agenda Pressure-Test the Digital Business Ambition Workshop With Trusted Peers Meet With the CEO Plan for Execution of the Workshop Create the Workshop Materials Case Study Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Don Scheibenreif   |   Milly Xiang
Research Aug 2019
... Gone are the days when CIOs’ IT strategy would universally meet the digital transformation requirements across different operations. Applying the digital citizen equity index in business decision making will inform digital strategies about regional differences and direct investment priorities. Analysis ...

Analyst(s):   Frank Buytendijk   |   Kay Sharpington   |   Aanchal Mair   |   Bettina Tratz-Ryan
Research May 2019
... Self Workforce Charter A Digital Self Must Reflect Human Ethics and Values Digital Self Decisions Must Be Trustworthy A Digital Self Faces Consequences for Anti-Social or Harmful Behavior A Digital Self Battles Bias Through Diversity Closing Thoughts Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jamie Popkin   |   Peter Liu   |   Sylvain Fabre
Premium Research Feb 2026
... Use these slides to discuss the 9 Future of Work Trends for 2026 with your C-suite peers and HR leadership team. High-Level Overview Utility to the Reader Context/Origin Statement Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Emily Rose McRae   |   Kaelyn Lowmaster
Research Dec 2019
... Organizations seeking to use technology to transform for new opportunities must overcome barriers to adoption. Gaining the proper skills and learning to focus will improve the process. Our future predictions help CIOs begin the transition to technology maturity. Opportunities and Challenges What You ...

Analyst(s):   Rita Sallam   |   Janelle Hill   |   Frances Karamouzis   |   Todd Yamasaki   |   Gene Alvarez   |   Daryl Plummer
Research Oct 2017
... Revising Your Application Systems Architecture and Advancing Select Transformational Investments Through Five Key Stages Create and Nurture a Process for Idea Generation That Constantly Supports Digital Business by Engaging With Innovative Vendors, Partners and Providers of Intellectual Capital Gartner ...

Analyst(s):   Christian Hestermann   |   Ansgar Schulte   |   Federica Troni
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