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Premium Research Jan 2024
... Utilities have implemented AI/ML models to improve business and operations for decades across varied use cases, but increased AI-related hype and failing projects are undermining utilities’ faith in AI. CIOs can use this trend to guide creation of new strategies to deliver realistic returns. Overview ...

Analyst(s):   Sruthi Nair   |   Jo-Ann Clynch
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Premium Research Oct 2025
... Gartner First Takes Fresh insights on emerging trends This guide for enterprise applications leaders evaluates seven key factors to help assess the strategic fit and operational feasibility of ServiceNow’s AI agents. Overview Gartner Recommended Reading Definition Evolving Insights History ...

Analyst(s):   Alastair Woolcock   |   Patrick Connaughton   |   Mike Gotta   |   Jan Cook   |   Andrew Miljanovski
Research May 2021
... CSP CIOs must focus on deploying multiaccess edge compute capabilities and delivering uniform experiences across channels and services as key levers for business value growth. Overview What You Need to Know Changes Since Last Year Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peter Liu   |   Gaspar Valdivia   |   Susan Welsh de Grimaldo   |   Amresh Nandan   |   Mentor Cana
Premium Research Dec 2025
... Catchpoint accelerates digital experience monitoring (DEM) market consolidation and the expansion of observability platforms. While strategically sound for LogicMonitor, success hinges on the speed of technical convergence. Heads of I&O must look beyond marketing messaging to verify the actual depth of technical ...

Analyst(s):   Tanmay Bisht   |   Matt Crossley   |   Padraig Byrne   |   D.B. Cummings
Research January 29 2026
... strategies to help application leaders use existing resources to introduce composability to their business application environment now and to prepare for strategic composition modeling in the future. Complete the form to get your free copy. ...
Research January 29 2026
... The Future of Applications Depends on IT-Business Collaboration Champion strategic IT-business collaboration through technological, organizational and cultural change. Analyst(s): Saniye Alaybeyi, Benoit Lheureux, Yefim Natis Most companies planning for the future of applications are choosing to increase ...
Research January 27 2026
... From Planet B How can we explore the future by storytelling? Analyst(s): Marty Resnick, Lizzy Foo Kune, and 27 More What happens if we must leave earth for Planet B? - That is the question we posed to the Gartner community. Gartner has published a science fiction prototyping eBook. The goal is to imagine ...
Research January 29 2026
... Prepare for the Future: Education Technology Optimization and Modernization Primer for 2021 Education should not attempt to return to pre-COVID-19 models. Analyst: Robert Yanckello A changing environment and market disruptions have forced educational institutions to evolve their technology strategies ...
Premium Research Aug 2024
... Global enterprise IT spending in the government and education market is forecast to increase by 8.6% in 2024 to $838.8 billion in constant U.S. dollars. The aggregate IT spending is projected to see a five-year compound annual growth rate of 8.7% and exceed $1.1 trillion by 2028. Table of Contents List ...

Analyst(s):   Irma Fabular   |   Rika Narisawa   |   Marlena Brown   |   James Ingham   |   Daniel Snyder   |   George Sellner   |   Inna Agamirzian
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