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Research Nov 2025
... Access Insights Already a Gartner client? B2B marketers use account-based marketing to acquire new accounts, grow revenue from existing customers and collaborate with sales. This research helps demand generation leaders evaluate ABM platforms to enable better decision making, improve engagement across ...

Analyst(s):   Ray Pun   |   Chris Chandler   |   Jenifer Silverstein   |   Upasna Chandna
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Research Sep 2025
... Access Research Already a Gartner client? Telemetry pipelines empower I&O leaders to manage the exponential growth of observability data, resulting in significant cost optimizations. This document will help to navigate the maturing telemetry pipeline market, as organizations seek to better manage thei ...

Analyst(s):   Andre Bridges
Premium Research May 2025
... Evaluate your learning and development function’s effectiveness using objective, peer-based performance standards. Overview What It Is What You Get Gartner Recommended Reading Gartner Research ...

Analyst(s):   Brittney Ermatinger
Research Jul 2025
... operational efficiency, ease of management and cost optimization through strategic transition of services and projects. Heads of I&O should leverage this Hype Cycle to manage significant delivery model transitions into XaaS. Strategic Planning Assumptions Analysis Definition: Why This Is Important Business Impact ...

Analyst(s):   Jason Donham
Research Feb 2021
... Gartner IT Budget provides CIO’s and their teams with an interactive self-assessment tool to benchmark their organization vs. published IT Key Metrics Data cohorts. Benchmark results help identify where smarter spending opportunities may exist to improve cost management practices. Overview IT Budget Data ...

Analyst(s):   Shreya Futela   |   Sneha Sharma   |   Nick Michelogiannakis   |   Eric Stegman   |   Jamie Guevara   |   Shaivya Kaushal
Premium Research Aug 2025
... High-performing executive communications is associated with business success and positive organizational reputation. Use this toolkit to support the case for executive communications, engage with challenging executives and build a strategy. When to Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Rachel Waxman   |   Elizabeth Kilbride   |   Priyanka Parthasarathi
Premium Research Apr 2025
... Chief audit executives who want to be strategic leaders need to dedicate more of their time to organizationwide initiatives. Use this research to free up your time by providing your team with more autonomy and empowerment, delegating more, and managing your time strategically. Analysis Research Highli ...

Analyst(s):   Tim Berichon
Premium Research Oct 2025
... Enterprise application leaders must shift from value-snapshot metrics like ROI to continuous “value-velocity” metrics and multidimensional insights. This guidance defines the content of a GenAI dashboard, integrating usage, sentiment, financials, and narratives to drive quarterly iteration, resource ...

Analyst(s):   Nikos Drakos   |   Adam Preset
Premium Research Oct 2025
... Organizations investing in digital customer service face a confusing landscape, with AI innovation blurring the lines between once well-established and distinct markets. Customer service leaders can turn the challenge into an opportunity by rethinking their platform strategy. Insights at a Glance Stra ...

Analyst(s):   Brett Overbey
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