... This business case will help chief procurement officers secure commitment to invest in AI technologies for the procurement function. Leverage this research to demonstrate AI use cases in procurement and address likely concerns from internal stakeholders. Overview Recommendations Off-the-Shelf Presentation ...
Analyst(s): Procurement Research Team
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... This research highlights benchmarks and discusses the gap between the maturity and importance levels of 15 key activities for sourcing, procurement and vendor management leaders. Use it to benchmark your maturity against that of your peers and to prioritize activities where the gap is greatest. Overview ...
Analyst(s): IT Sourcing Procurement and Vendor Management Research Team
... important tools for selecting and negotiating with vendors, as well as for holding them accountable for statements made during the sales cycle. This toolkit offers CIOs an RFP template and questionnaire to support making informed software purchasing decisions. When to Use Directions for Use Gartner Recommended ...
... Gartner IT Budget provides CIO’s and their teams with an interactive self-assessment tool to benchmark their organization vs. published IT Key Metrics Data cohorts. Benchmark results help identify where smarter spending opportunities may exist to improve cost management practices. Overview IT Budget Data ...
Analyst(s): Shreya Futela | Sneha Sharma | Nick Michelogiannakis | Eric Stegman | Jamie Guevara | Shaivya Kaushal
... grounded in decades of strategy research, offers training for seven essential skills for executive success. These skills sharpen the strategic mindset, enhance decision making and expand organizational influence. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
... Access Insights Already a Gartner client? Customer success management is a crucial function for B2B organizations with recurring revenue streams. This Magic Quadrant evaluates vendors offering a CSM platform that can guide customers to value, provide visibility into customer health and scale the customer ...
Analyst(s): John Quaglietta | Michael Maziarka | Jennifer MacIntosh | Maria Marino | Daniel Hawkyard
... Improving developer productivity is a key priority for software engineering leaders, but many are not making the progress they desire. Use this framework to assess your maturity at dimensions of developer productivity and prioritize improvement opportunities to accelerate progress. Overview Conclusion ...
... This research provides evaluation criteria for comparing server virtualization platforms like Broadcom VMware vSphere and Microsoft Hyper-V. Infrastructure architects should use these criteria to assess current production platforms or as a foundation for an RFP to evaluate alternatives. Overview Solution ...
... applications anchor unified commerce platforms for a seamless customer experience across retailer touchpoints. Retail CIOs should use this research and accompanying vendor identification tool to understand the market dynamics and Tier 1 vendor capabilities for unified retail commerce. Overview Market Definition ...