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Premium Research Mar 2025
... The field service management market is integrating adjacent technologies, with use-case-specific functionalities becoming widespread. CIOs can use this research to identify how they may be disrupted by competitors using FSM, immediate actions to take and key future investments by FSM vendors. Overvie ...

Analyst(s):   Alexandre Oddos   |   Jim Robinson
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Research Apr 2025
... Access Research Already a Gartner client? Hybrid cloud storage platforms are increasingly leveraging cloud agility and elasticity and enabling AI data workflow. These solutions empower I&O leaders to expand storage and data services across on-premises, edge and public cloud environments with mobility, ...

Analyst(s):   Julia Palmer   |   Chandra Mukhyala
Premium Research May 2025
... Digital shelf analytics applications gather data from third-party digital channels that sell products. Marketing and digital commerce leaders should evaluate the breadth of channels these applications cover and the depth of insights and integration capabilities each solution offers. Overview Strategic ...

Analyst(s):   Ant Duffin   |   Jason Daigler
Research Jun 2025
... Access Research Already a Gartner client? Effective API management solutions can address digital transformation challenges in China amid complex regulations and intense competition. This research will help applications and software engineering leaders navigate the market, identify opportunities, mitig ...

Analyst(s):   Angela Zhao   |   Wei Jin
Premium Research Aug 2025
... As AI adoption continues to grow, CAEs must embrace this technology to drive more efficient and effective audit processes through purposeful selection of audit-specific use cases. Moreover, CAEs must adapt coverage strategies to provide assurance over the organization’s use of AI. Analysis Research Hi ...

Analyst(s):   James Bourke   |   Devanshu Mehrotra
Premium Research Aug 2025
... SharePoint agents, part of Microsoft’s Copilot agents offering, enable an easy way to build RAG-based tools with documents in SharePoint. However, the current feature state creates new challenges in security, governance and document management that application architects must navigate carefully. Over ...

Analyst(s):   Max Goss   |   Olga Martí
Premium Research May 2025
... MES solutions are foundational to digital manufacturing. The MES market is adapting as the existing vendor community pivots to newer technologies like AI and IoT to keep pace with startups. Manufacturing strategy leaders should use this research to navigate the evolving MES market. Overview Strategic ...

Analyst(s):   Christian Hestermann   |   Jake Cunningham
Premium Research May 2025
... Advanced contract analytics, powered by AI, enhance efficiency, consistency and compliance of contracting processes pre- and postsignature. As the market evolves, procurement technology leaders can use this research to understand use cases and the representative vendors supporting them. Overview Marke ...

Analyst(s):   Kerrie McDonald   |   Kaitlynn Sommers
Premium Research Jun 2025
... Current ways of working fail to keep pace with omnichannel and cross-channel customer behavior. Digital marketing leaders can use this Ignition Guide to set the foundational goals, approaches and prioritization structures required to execute an effective omnichannel marketing strategy. Overview Steps R ...

Analyst(s):   Suzanne Schwartz   |   Aditi Ananya
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