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Premium Research Feb 2026
... As CHROs implement AI to automate HR workflows, they must redefine the HRBP role to focus on judgment-driven tasks. This tool offers Gartner’s assessment of future HRBP workflow owners that helps CHROs assess current HRBP work, decide future owners and plan the ownership transitions with necessary e ...

Analyst(s):   Chirag Aggarwal
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Research Feb 2026
... Access Insights Already a Gartner client? チケット処理数や従業員数に基づく従来のITサービスデスクの人員配置モデルは、不完全なデータを使用しており、非効率を招いている。本リサーチでは、全業務量データとビジネス・ニーズに基づいて、十分な情報に裏打ちされた人員配置に関する意思決定を行うための実用的なステップをI&O統括責任者に向けて提示する。 Gartner Insights Abstract ...

Analyst(s):   Hiroko Aoyama
Research Mar 2026
... Access Insights Already a Gartner client? Enterprise AI advantage is shifting from scaling bigger models to applying scientific AI techniques that explain systems, work with scarce data, and support high-stakes decisions. Product leaders must apply science-based capabilities to solve high-value proble ...

Analyst(s):   Arnold Gao
Premium Research Mar 2026
... Overlooked risks and unintended consequences of GenAI can disrupt operations, ethics, security and value realization. CDAOs should understand the second- and third-order effects of GenAI adoption and proactively address hidden challenges to safeguard their organization’s competitiveness and resilien ...

Analyst(s):   Arun Chandrasekaran
Premium Research Mar 2026
... 多くの組織は大胆なAI導入計画を持っているものの、AIのバリューを獲得する準備ができていない。添付のプレゼンテーション資料では、「組織の現在地」を示すGartner Positioning System (GPS) フレームワークを紹介する。これは、2025年IT Symposium/Xpoの基調講演で紹介した内容の一部であり、CIOが個々のAIユースケースにおける組織のAIの準備と人間の準備の両方の状況を評価するのに役立つ。 プレゼンテーションの使い方 推奨リサーチ Gartner Insights Abstract ...

Analyst(s):   Yoshi Matsumoto
Premium Research Mar 2026
... minimize third-party risk. Identity and Access Management (IAM) controls should be added to the third-party cybersecurity risk management (TPCRM) life cycle to ensure alignment with risk management goals. Overview Analysis Recommendations Conclusion Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mehmet Yaliman
Premium Research Mar 2026
... Treating all custom-built AI agents the same regardless of autonomy and scope will be the primary driver of AI agent failure in the enterprise. Software engineering leaders must implement autonomy-level validation gates and classify custom-built AI agents by their highest intended autonomy level. Gar ...

Analyst(s):   Shiva Varma
Premium Research Feb 2026
... ERP technical debt is urgent when it creates a strategic stall. A stall occurs when value, velocity, or visibility is broken between priorities and the inability of ERP to support them. The stalls reveal convergence zones that block a strategic pivot. This note helps CIOs identify and act on them. Gartner ...

Analyst(s):   Dixie John
Premium Research Mar 2026
... Effective software asset management thrives when IT SPVM leaders secure executive sponsorship and foster stakeholder integration. High-quality data and proactive practices further enhance operational effectiveness, enabling organizations to optimize costs and invest in technology that maximizes ROI. ...

Analyst(s):   Yolanda Harris
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