... Access Insights Already a Gartner client? The rise of agentic AI requires applications to support both predictable interactions and nondeterministic, goal-oriented systems. Software engineering leaders must integrate agentic AI capabilities into composable architecture and standardize agent integratio ...
Analyst(s): Alex Coqueiro | Tigran Egiazarov
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... Access Insights Already a Gartner client? Application modernization fails when treated as an IT cleanup. In the AI era, change the narratives to business-led outcomes, governance, and a continuous modernization roadmap. Gartner Insights Abstract ...
... Access Insights Already a Gartner client? Enterprises are seeing measurable AI-driven productivity gains, yet enterprise-level value is leaking through fragmented sourcing, poorly designed AI contracts, and uncoordinated buying. AI is being procured piecemeal — by teams, vendors, and functions — witho ...
Analyst(s): Katarzyna Fonteyn | Jaideep Thyagarajan
... Access Insights Already a Gartner client? Disinformation is reaching crisis levels globally, and by 2027, the majority of digital media will be synthetic rather than human-created. Digital trust and authenticity platforms will rebuild trust in digital content, disrupting the industrialized disinformat ...
... Access Insights Already a Gartner client? Growing cultural dissonance is limiting culture’s relevance. Less than half of CHROs say their culture drives employee performance in today’s environment. To ensure culture remains an enabler of high performance, CHROs must adapt their cultures to stay relevan ...
... adoption in IT services sourcing improves efficiency but can weaken expertise, create bias and expose data. This research shows sourcing, procurement and vendor management leaders how a strong AI strategy mitigates five emerging risks, and protects expertise and control during the sourcing process of IT Services ...
... Access Insights Already a Gartner client? AI introduces unique data privacy and security risks. SPVM leaders must adopt AI-specific contractual safeguards, rigorous risk assessments, and continuous oversight to ensure regulatory compliance and protect sensitive information during AI sourcing and contr ...
... Access Insights Already a Gartner client? M&A pressures CIOs to reduce IT risk while keeping integration on track. Tailoring risk mitigation to the chosen integration model — absorption, best‑of‑breed, or stand‑alone — helps CIOs protect deal value and maintain stability from day one. Insights at a Glance ...