... Research Already a Gartner client? AI is reshaping IT service management, offering I&O leaders opportunities to boost efficiency and user experience. This HypeCycle showcases innovations, such as generative AI, machine learning and agentic AI, for better service delivery. Strategic Planning Assumptions ...
Analyst(s): Siddharth Shetty | Chris Matchett | Chris Laske
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... The 2025 Gartner CEO Survey shows that 74% of CEOs named AI as the technology poised to have the greatest impact on their industries over the next three years. Despite this, only half of C-suite leaders believe their AI investments are delivering the expected return on investment. Gartner research shows ...
... Access Research Already a Gartner client? End-user services leaders responsible for PC procurement are dealing with an increased need to refresh aging machines, finish Microsoft Windows 11 migrations and prepare for AI — all while facing continued budget pressure. This research can help EUS leaders make ...
Analyst(s): Autumn Stanish | Katja Ruud | Erin Pierre | Stephen Kleynhans
... Access Research Already a Gartner client? CIOs and other digital leaders are under pressure to enhance their data management for AI. This reference guide provides guidance on four key components of data management, specifically focusing on the enhancements needed to support AI initiatives at scale. ...
Analyst(s): Ehtisham Zaidi | Rita Sallam | Svetlana Sicular | Aviral Vyas | Roxane Edjlali | Pat Cary | Maheen Ahmad | Birgi Tamersoy
... Gartner forecasts global insurance industryIT spending will increase by 9.0% in 2024 to reach $232.8 billion in constant U.S. dollars. Spend is forecast to grow at a CAGR of 9.1% from 2022 through 2027 driven by growth in IT services and software at a CAGR of 10.0% and 14.0%, respectively. Table of ...
... Supply chain leaders responsible for strategy struggle to track the progress and impact of digital transformation. This research introduces a framework that prevents missed opportunities by aligning digital investments with business impact. Overview Introduction Analysis Gartner Recommended Reading ...
Analyst(s): Michael Dominy | Leonard Ammerer | Ranjani Kirtane | Ankur Mehta
... efficiency, innovation and new revenue. This research can be leveraged as an input to create an AI strategy, evaluate use cases and view examples from industry peers. Strategic Planning Assumption Analysis Research Highlights Gartner Recommended Reading Gartner Research ...
... can use this tool to understand whether platform engineering is right for their organization, self-assess their adoption of the discipline and determine how to engage with their IT leaders for next steps. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
... region but did not meet the inclusion criteria for the Magic Quadrant for 3PL. Logistics leaders can use this research to assess these APAC-focused 3PL when considering outsourcing elements of their logistics operations. Market Differentiators Considerations for Technology and Service Selection Notable Vendors ...