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Research Jan 2021
... Within a decade, major disruptive forces will reshape global energy provisioning. Enabled by digital innovation, enterprises must develop new business and operating models along with new organizations and technology systems. CIOs can use our research to purposefully navigate these profound changes. S ...

Analyst(s):   Simon Cushing
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Article August 27 2026
... the Hype Cycle: Agentic AI is not a single technology category, but an ecosystem evolving at different speeds. Treating all agentic AI innovations as equally mature or immediately valuable risks unrealistic expectations and misaligned investment decisions. What this means for IT leaders Hype Cycle for ...
Research Oct 2020
... Energy and utility executive leaders are struggling with how to reset their strategy due to COVID-19. Gartner has created four scenarios to help executives understand how the future may unfold, the opportunities and risks and how to assess and reset mission-critical priorities to enable success. Gartner ...

Analyst(s):   Ethan Cohen
Research Jun 2020
... society. Disruption exposes critical weakness and provides opportunity for learning. Utilities have a duty of care to ensure resilient service delivery. Gartner recommends this practical approach to utility CIOs for building utility resilience. Gartner Insights Abstract ...

Analyst(s):   Ethan Cohen
... heads of enterprise architecture design an enterprise architecture function that is aligned to achieving CIO, IT and key stakeholder priorities. Focus On Technical Debt Reduction Efforts For Greatest Business Impact Prioritize technical debt reduction initiatives to maximize business performance, cost ...
Premium Research Mar 2025
... Transitioning into a new industry is challenging and requires swift adaptation. CIOs who are new to the power and utilities industry can download this guide to better understand their new industry landscape and set themselves up for success. Gartner Research ...

Analyst(s):   Lauren Wheatley
Webinar On-Demand
... transforming the EA function itself, including opportunities to improve architecture activities and decision making. The discussion provides guidance for organizations at different stages of adoption, from those just beginning their AI journey to those looking to scale and optimize existing AI initiatives ...

Analyst(s):   Gilbert van der Heiden
Webinar Dec 3, 2026   Upcoming
... risk implications of emerging AI-driven technologies Software is shifting from scarcity to abundance in 2027, creating new opportunities and challenges for CIOs. As autonomous systems, advanced AI models and machine-driven decision-making become more prevalent, technology leaders must rethink how they govern ...

Analyst(s):   Samantha Searle
Research Sep 2021
... urbanization, and social and economic development frame water sustainability challenges. Digital technology is key for water utility CIOs to implement the urgent transformation of the water utility business and operating models needed to address these challenges. Overview Strategic Planning Assumptions Introduction ...

Analyst(s):   Ethan Cohen
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