... management leaders must secure knowledge ownership, demand transparent performance evidence, and eliminate dependency to ensure objective, resilient IT services vendor selection. Gartner Insights Abstract ...
Analyst(s): Matt Baldino | Luis Pinto | Katarzyna Fonteyn
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Gartner client? Fragmented vendor portfolios drain resources and reduce operational efficiency. This research outlines actionable steps to consolidate IT services vendors, maximize AI value, lower total cost of ownership, and enhance strategic partnerships by leveraging the structured framework. Gartner ...
Analyst(s): Jess Aggio | Alan Stanley | Katarzyna Fonteyn
... Access Insights Already a Gartner client? AI turns prescriptive maintenance into reality by analyzing faults and giving the manual repair and maintenance workforce context-aware guidance. CIOs can use this research to successfully deploy practical, effective solutions and maximize the value of prescri ...
Analyst(s): Avinash Dev Nagumanthri | Nicole Foust | Kristian Steenstrup
... As enterprises deploy autonomous AI agents to accelerate business growth, relying on traditional cyber-risk management or even near-real-time assessments isn’t enough to reduce exposure. CISOs must embrace adaptive cyber-risk governance that allows leaders to identify, monitor and treat AI risks in ...
Analyst(s): Deepti Gopal | Pedro Pablo Perea de Duenas
... Access Insights Already a Gartner client? As CISOs face expanding responsibilities and limited resources, leveraging existing privacy capabilities enables them to unify fragmented AI governance efforts. Coordinating with privacy, legal, and AI teams drives business value and resilience without overext ...
Analyst(s): Shadrock Roberts | Nader Henein | La Shawn Sykes
... increasingly volatile, complex and competitive marketing environment. Use this benchmarking research to contextualize brand performance, stay ahead of key industry trends and inform strategic and tactical planning. Introduction Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Anirudh Bhardwaj | Ipsa Jaiswal | Chris Beland
... same critical question: How do I organize for digital business? The real key to success is to look beyond organizational structure and align the entire information and technology (I&T) operational model to support the digital business agenda. This complimentary IT webinar delves into some of the common ...
... In order to minimize risk to brand trust and reputation, CMOs need to consider consumer receptivity to GenAI-created content and chatbots ahead of consumer-facing activation. Use this research to understand which GenAI content and chatbot use cases pose the lowest risk and highest benefit to brands. ...