... Access Research Already a Gartner client? Many CSOs are quick to address poor seller performance with training to build seller skills, overlooking the mindset’s critical role. These insights help CSOs cultivate three mindsets — growth, resilience and risk tolerance — that improve quota attainment and ...
Analyst(s): Colleen Giblin | Shayne Jackson
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... In the age of AI, CDAOs are vital to successful organizational transformations. They must lead distributed efforts and highlight the D&A value. Insights from interviews with 150+ CDAOs illustrate how the most successful D&A executives are highly proactive in enabling organizational change management ...
... of I&O must prioritize integrating recovery processes strategically to bolster resilience. Overview Data Insights Gartner Recommended Reading Note 1: IT Resilience Survey Segment Details Gartner Research ...
... The attention economy is shrinking as regulation, consumer resistance, and AI slop reduce the supply of quality attention. Affluent users pay to avoid ads and data harvesting, while others face more intrusive digital experiences. Marketing must adapt as engagement grows more difficult to earn. Overvi ...
... Interest in M365 Copilot is high, but its value has proven elusive. To convert interest into revenue growth, tech services leaders must respond to narrow requests with comprehensive Microsoft AI productivity solutions — including Chat, Studio and Teams Premium — which will meet varied needs more cos ...
... generative AI use cases that benefit infrastructure and operations. Heads of I&O should use this research to identify the best I&O use cases within their IT organizations based on business value and feasibility. Overview How to Use Use-Case Scoring Breakdown Gartner Recommended Reading Note 1: Scoring Breakdown ...
... U.S. healthcare payers use risk adjustment solutions — often augmented by AI — to assess the health of their commercial, Medicare Advantage and managed Medicaid members. CIOs can use this guide to select risk adjustment tools that balance automation with efficiency and accuracy. Overview Market Defini ...
Analyst(s): Austynn Eubank | Robert Potts | Roger Benn
... Chief sales officers face a make-or-break opportunity in the “Great Sales Awakening” to reinvent B2B sales leadership with AI, despite hurdles in data quality and organizational readiness. This research provides specific actions CSOs can take to set an AI vision, navigate adoption, and gain a compet ...
Analyst(s): Sandhya Mahadevan | Dan Gottlieb | Bill Yetman
... CIOs should use these materials to orient themselves and their executive peers in the latest tariff and trade dynamics, including the underlying purposes of tariffs, current state, timelines, mitigation options, customer needs and competitive differentiators. Gartner Recommended Reading Gartner Resear ...
Analyst(s): Brandon Germer | Brian Whitlock | Val Sribar