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Research Mar 2026
... Access Insights Already a Gartner client? IT performance is under pressure as complexity, workloads, and expectations grow. Without action, costs rise and capacity erodes. CIOs must improve efficiency, increase productivity and manage demand to improve performance and control cost while protecting service ...

Analyst(s):   Robert Naegle   |   Bryan Hayes   |   Cesar Lozada   |   Galliopi Demetriou
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Research Mar 2026
... Access Insights Already a Gartner client? To maximize IT’s impact, CIOs must move beyond tactical cost cutting and adopt strategic, value-led cost management. This playbook gives CIOs step-by-step guidance to systematically optimize the IT cost base — through deliberate preparation, value-focused execution ...

Analyst(s):   Galliopi Demetriou   |   Bryan Hayes   |   Cesar Lozada   |   Robert Naegle
Premium Research Jul 2025
... Your predecessor’s metrics for the legal department might not match your current strategy or the organization’s business goals. Use this research to identify and implement suitable metrics that provide clear insights and drive impactful business outcomes. Action Name Gartner Research ...

Analyst(s):   Abbott Martin   |   Alissa Lugo
Premium Research Aug 2025
... integrating AI and generative AI into the sustainability capabilities portfolio. Use this research to understand the impact and readiness of AI use cases for sustainability reporting and carbon accounting. Overview How to Use Use-Case Scoring Breakdown Pipeline Gartner Recommended Reading Note 1: Scoring Breakdown ...

Analyst(s):   Chet Geschickter   |   Lillian Oyen-Ustad
Premium Research May 2025
... Effective cyber-risk management is crucial for enterprise operations, from safeguarding digital and cyber-physical assets to ensuring business continuity. This research helps CISOs optimize their cyber-risk management programs and strengthen connections between cyber and broader enterprise risk management ...

Analyst(s):   Christopher Mixter   |   Elizabeth Davis   |   Fadeen Davis
Premium Research Apr 2025
... logistics costs. Supply chain technology leaders should use this research to evaluate the Asia/Pacific TMS market. Market Differentiators Considerations for Technology and Service Selection Notable Vendors Gartner Research ...

Analyst(s):   Brock Johns   |   Sergio Coelho   |   Oscar Sanchez Duran
Premium Research Sep 2025
... Multichannel marketing hubs create, orchestrate, execute and measure interactions across devices and channels. Digital marketing leaders can use this research to identify solutions that will help them power effective multichannel campaigns and drive measurable outcomes. Overview What You Need to Know A ...

Analyst(s):   Julia Multedo   |   Matt Moorut   |   Audrey Brosnan   |   Greg Carlucci   |   Suzanne Schwartz   |   Julian Poulter   |   Tia Zervas
Research Jun 2025
... fewer resources in today’s geopolitical climate. A strategic cost optimization roadmap helps CIOs gain buy-in from enterprise partners for evolving the organization’s IT cost management and investments to drive improved business value. Overview Introduction Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Jim McGittigan   |   Cesar Lozada   |   James Anderson   |   Bryan Hayes   |   Robert Naegle   |   Emily Tan
Premium Research Jun 2025
... Global digital leaders must navigate the rapid waves of emerging technologies transforming products, businesses and markets while driving increasing disruptions. This research highlights ten emerging technologies with business impact potential, presenting future opportunities and risks to avoid. Stra ...

Analyst(s):   Tsuneo Fujiwara   |   Apoorva Chhabra   |   Owen Chen   |   Daniel Sun   |   Mordecai .   |   Christian Stephan   |   Monica Basso   |   Brian Prentice
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