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Research May 2025
... Access Research Already a Gartner client? Software engineering organizations often struggle to ensure application security due to misaligned goals between software engineering leaders and their security counterparts. Through closer collaboration, they can form effective partnerships to identify shared ...

Analyst(s):   Aaron Lord   |   Niyati Daftary
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Premium Research May 2025
... Executives may perceive an online customer community as only a support vehicle. But revenue and retention leaders can amplify a community’s influence on outcomes like product adoption, customer retention and revenue growth by driving ongoing member engagement and measuring community impact. Overview I ...

Analyst(s):   Maria Marino   |   Ray Pun
Premium Research May 2025
... Too many or inconsistent metrics hinder decision making and alignment with sales goals. CSOs can use this research to identify and use various metrics, ensuring clear insights tied to stakeholder expectations and driving impactful business outcomes. Action Name Gartner Research ...

Analyst(s):   Michael Katz   |   Brendan Condon
Premium Research Jul 2025
... Effectively managing legal risks is critical to long-term business success. This research helps general counsel refine their risk management strategies, enabling them to proactively evaluate and effectively communicate potential risks. Action Name Gartner Research ...

Analyst(s):   Alissa Lugo   |   Abbott Martin
Premium Research Jul 2025
... GC must use relevant metrics and create compelling narratives to illustrate legal’s contributions to key business outcomes. This research helps general counsel craft data-backed communications that resonate with different stakeholders and position legal as a credible strategic business partner. Actio ...

Analyst(s):   Alissa Lugo   |   Abbott Martin
Research Sep 2025
... Access Research Already a Gartner client? Software engineering leaders struggle with project-to-product transformation due to entrenched project mindsets and shallow Agile adoption. Use this research to ensure the right teams build the right product by fully embracing Agile practices. Overview Introduct ...

Analyst(s):   Deacon D.K Wan   |   Frank O'Connor
Research Jul 2025
... value and ROI. Use this template to craft a job description that attracts candidates with the necessary skills and qualifications for success. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Wendy Butler-Mafuz   |   Melissa Hilbert
Premium Research May 2025
... New CISOs must quickly engage stakeholders and convey cybersecurity’s value to gain trust and build relationships across the enterprise. Use this research to create and refine communication tactics, and craft compelling narratives to boost cybersecurity’s influence in the enterprise. Action Name Gartn ...

Analyst(s):   Christopher Mixter   |   Elizabeth Davis   |   Tom Scholtz
Premium Research May 2025
... Finance functions must adapt to a rapidly evolving and uncertain business environment. The key obstacle is the outdated identity of finance employees, which hasn’t evolved with the environment. CFOs must reshape this identity by changing the habits of all finance personnel, including their own. Overv ...

Analyst(s):   Mallory Bulman   |   Clement Christensen   |   Matthew Charlet
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