... customer experience, social CRM, and the next generation of customers. Pre-Gartner, she worked for IBM where she was directly responsible for managing the concept, development and execution of social media strategy for IBM's largest customer event. What are the most pressing challenges Chief Sales Officers ...
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... explore the emerging market for AI agent management platforms and the capabilities organizations need to manage AI agents at scale. Learn how leading vendors approach governance, security, observability, FinOps, and life cycle management, and discover key considerations for evaluating solutions that support ...
... adoption strategy? How do I implement public cloud governance? How do I compare public cloud IaaS providers? Which one is best for me? IT Operations and Cloud Management for Technical Professionals Flexiant,VP of Product, Chief Solutions Architect,3 years| Joyent,Technical Director, EMEA,1 years| Neagen ...
... length of the sales cycle. He also created a collaboration environment so that people in the field could contribute key competitive insights. As a technical director in the CTO office, Mr. Diodati co-authored the company's two-year mobility product strategy, laid the groundwork for three essential GTM ...
... We provide updated vendors' positionings in this significant utility software market. CIOs should use this research to identify vendors that address evolving business needs in billing and customer service areas such as rising consumers' expectations and the impact of sector digital transformation. Market ...
... strategies. Mr. Ronthal's areas of specialization include data ecosystems, analytic and operational databases, cloud, financial governance for cloud and FinOps for D&A. Mr. Ronthal joined Gartner in January 2015 and is based in Toronto, Canada. Prior to joining Gartner, Mr. Ronthal was a technical marketing ...
... organizations. In her previous role at Gartner, Ms. Searle managed the research agenda and reports for the Enterprise forIT Leaders group, covering Enterprise Applications' SAP and Sourcing and Vendor Management. After graduating from University College, London, with a Ph.D. in Astronomy, she continued ...
... policies within your specific industry •How to adapt your IT strategy and make informed decisions in response to evolving policies •Access the latest data, insights and industry-specific guidance on U.S. federal policy directives and priorities tailored for CIOs and IT leaders Return to this web page ...
Analyst(s): Mandi Bishop | Kevin Mixer | Kelsie Marian | Lauren Wheatley | Benjamin Seesel
... This infographic identifies 20 example AI use cases that can improve utility operations, the customer experience and reduce risk exposure. Utility CIOs can use this to help identify high-quality cases for their organization based upon maturity and business impact. About This Research Recommended by the ...
Analyst(s): Ethan Cohen | Farhan Choudhary | Alexander Linden