... CarMax transformed from a physical car reseller to an omnichannel leader over 15 years, sustaining market dominance amid rising competition and cost pressures. Learn how the CIO drove this digital transformation by fostering C-suite co-leadership, embedding tech in business strategy and scaling fusi ...
Analyst(s): Meghna Joshi | Donna Scott | Jaime Capella
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... Gartner’s Supply Chain Top 25 highlights the trends setting leading supply chains apart. CSCOs can use this research to learn from the top 10 high-tech supply chains and one of the Masters, and can also explore macrotrends including agentic AI, autonomous operations and water stewardship. Overview Str ...
Analyst(s): Teh Leng Tan | Alejandro Santalo | Cori Masters
... Data governance necessitates expansive C-level collaboration as exposed from clients’ interactions. CDAOs need to build more effective relationships with CIOs and CISOs that rely on accurately interpreting shared challenges and implementing clear actions to resolve disagreements. Overview Introduction ...
Analyst(s): Tom Scholtz | Guido De Simoni | Brian Lowans
... Access Research Already a Gartner client? CSP applications consulting, implementation and managed services play a vital role in helping communication service providers operate more efficiently and stay agile in the face of changing market conditions. CSP CIOs can use this Market Guide to assist with p ...
Analyst(s): Amol Nerlekar | Amresh Nandan | Will Rice
... Developing effective content strategy requires content pieces that are planned and aligned to an organization’s higher-level business objectives. CMOs can use this research to define their content objectives and use them to guide, validate and communicate their content strategy. Overview Introduction A ...
Analyst(s): Nicole Greene | Rene Cizio | Jeff Cohen
... New CISOs need quick wins early to build credibility. This research offers resources to identify, prioritize and execute wins that drive quick business value. Action Name Gartner Research ...
Analyst(s): Will Candrick | Christopher Mixter | Fadeen Davis
... Access Research Already a Gartner client? Generative AI solutions used to create content and code introduce significant intellectual property challenges. This research equips software engineering leaders to safeguard their organizations’ IP, prevent misuse of others’ IP and help derisk the use of gene ...
Analyst(s): Nabeeha Ahmed | Lydia Clougherty Jones | Haritha Khandabattu
... Access Research Already a Gartner client? CIOs should assess digital friction and gauge executive interest to determine ESM’s value. By addressing service delivery inefficiencies, ESM can significantly enhance employee engagement and streamline operations across various business functions. Overview Stra ...
Analyst(s): Chris Laske | Stuart Downes | Siddharth Shetty
... New program and portfolio management leaders must quickly convey PPM’s value to stakeholders to gain their trust and build effective relationships. Our insights will help you create and refine your communication and craft compelling narratives to boost your influence in the enterprise. Action Name Gar ...
Analyst(s): Jennifer Jackson | Deeksha Agnihotri | Woojin Choi