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Premium Research May 2025
... New CISOs need quick wins early to build credibility. This research offers resources to identify, prioritize and execute wins that drive quick business value. Action Name Gartner Research ...

Analyst(s):   Will Candrick   |   Christopher Mixter   |   Fadeen Davis
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Premium Research Jul 2025
... Data governance necessitates expansive C-level collaboration as exposed from clients’ interactions. CDAOs need to build more effective relationships with CIOs and CISOs that rely on accurately interpreting shared challenges and implementing clear actions to resolve disagreements. Overview Introduction ...

Analyst(s):   Tom Scholtz   |   Guido De Simoni   |   Brian Lowans
Research Aug 2025
... Access Research Already a Gartner client? CIOs should assess digital friction and gauge executive interest to determine ESM’s value. By addressing service delivery inefficiencies, ESM can significantly enhance employee engagement and streamline operations across various business functions. Overview Stra ...

Analyst(s):   Chris Laske   |   Stuart Downes   |   Siddharth Shetty
Premium Research Aug 2025
... New program and portfolio management leaders must quickly convey PPM’s value to stakeholders to gain their trust and build effective relationships. Our insights will help you create and refine your communication and craft compelling narratives to boost your influence in the enterprise. Action Name Gar ...

Analyst(s):   Jennifer Jackson   |   Deeksha Agnihotri   |   Woojin Choi
Research Jun 2025
... Access Research Already a Gartner client? Generative AI solutions used to create content and code introduce significant intellectual property challenges. This research equips software engineering leaders to safeguard their organizations’ IP, prevent misuse of others’ IP and help derisk the use of gene ...

Analyst(s):   Nabeeha Ahmed   |   Lydia Clougherty Jones   |   Haritha Khandabattu
Premium Research Jul 2025
... Gartner’s Supply Chain Top 25 highlights the trends setting leading supply chains apart. CSCOs can use this research to learn from the top 10 high-tech supply chains and one of the Masters, and can also explore macrotrends including agentic AI, autonomous operations and water stewardship. Overview Str ...

Analyst(s):   Teh Leng Tan   |   Alejandro Santalo   |   Cori Masters
Premium Research Sep 2025
... AI agents are gaining traction in banking and investment services. By 2027, 40% of organizations are expected to use AI agents to automate workflows and enhance decision making. This note helps CIOs identify innovative vendors and solutions to drive efficiency, compliance, and business impact. Overvi ...

Analyst(s):   Jeff Casey   |   Sudarshana Bhattacharya   |   Jasleen Kaur Sindhu
Premium Research Sep 2025
... CarMax transformed from a physical car reseller to an omnichannel leader over 15 years, sustaining market dominance amid rising competition and cost pressures. Learn how the CIO drove this digital transformation by fostering C-suite co-leadership, embedding tech in business strategy and scaling fusi ...

Analyst(s):   Meghna Joshi   |   Donna Scott   |   Jaime Capella
Premium Research Jul 2025
... 24% expecting to end the year ahead of their 2025 plans. Tech CEOs who offer two SaaS pricing models — flexible consumption for entry-level customers and predictable commitments for enterprises — can overcome anticipated increases in ROI scrutiny. Overview Analysis Gartner Recommended Reading Note 1: Examples ...

Analyst(s):   Mark Wesker   |   Ron Burns
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