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Premium Research Sep 2025
... GenAI alone is misused for complex problems where techniques such as constraint-based and trade-off analysis are critical. To scale AI impact, D&A leaders responsible for data science must champion best-fit application of reliable optimization techniques to the business. Overview Strategic Planning Assumptions ...

Analyst(s):   Carlie Idoine
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Premium Research Jul 2025
... provides a method for chief procurement officers to assess suppliers’ and third parties’ business continuity capabilities against organizational continuity and recovery needs. The Tool can be customized for assessments and to create necessary follow-up actions. When to Use Directions for Use Gartner Recommended ...

Analyst(s):   Cheryl Van Dyke
Premium Research Sep 2025
... This interactive tool enables IT sourcing, procurement and vendor management leaders to gain valuable insights into how their peers’ technology portfolios have evolved over the past three to five years. Explore trends and emerging patterns by analyzing data across a variety of segments and customizable ...

Analyst(s):   IT Sourcing Procurement and Vendor Management Research Team
Premium Research May 2025
... commercial outcomes. Use this template to articulate the strategic plan, demonstrate business value, and gain buy-in for website redesign or optimization efforts. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Kassi Socha
Research Jul 2025
... Research Already a Gartner client? Increasing costs, reduced turn-around time and demand for service quality require efficient service desks. Heads of infrastructure and IT operations must optimize service desks for efficiency, improved end-user productivity and enhanced service reliability and availability ...

Analyst(s):   Mark Cleary
Research Jul 2025
... are creating new skill gaps. Organizations must help employees build the skills needed for the future. This note helps talent management leaders identify and close these gaps, ensuring their teams are prepared for what’s ahead. Overview Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Megha Yadav
Research Apr 2025
... focus on cloud, mainframes continue to support many critical workloads. I&O leaders can use this research to adopt a strategy for modernizing their mainframe environments, crucial for organizations committed to the mainframe in the long term. Overview Introduction Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Dennis Smith
Premium Research May 2025
... For logistics leaders, building functional resilience is essential, but their efforts often fall short due to a lack of planning and a one-sided dependence on carriers. Electrolux Group overcame this by incentivizing proactive carrier collaboration for disruption sensing and preparedness. Case Overview ...

Analyst(s):   Alex Curry
Premium Research May 2025
... chain leaders struggle to identify and integrate the relevant competencies for supply chain talent. This guide will help determine the critical competencies needed to achieve supply chain’s goals, create behavioral definitions for each competency and embed the competency model in talent management processes ...

Analyst(s):   Anish Rai
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