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Research May 2025
... client? Generative AI for e-billing and matter management is poised to transform corporate legal departments, leading to increased productivity and reduced legal spend, yet only a few vendors are currently offering GenAI in their products and even fewer legal departments have adopted it. To prepare, general ...

Analyst(s):   Weston Wicks
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Premium Research Apr 2025
... In the AI race, it is a challenge to balance GenAI-driven reinvestment and profitability to ensure growth and financial stability. Tech CEOs must decide whether to take AI gains as profits or invest in their product/service, promotion and/or company potential and talent for competitive advantage. Overview ...

Analyst(s):   Patrick Stakenas
Premium Research Jul 2025
... architects need a platform that enables building, deploying and operating microservice instances. It must provide capabilities for service isolation, secure service communication, data persistence, life cycle management and observability. Architecture Brief Architecture Use Cases Architecture Diagram Architecture ...

Analyst(s):   Kevin Matheny
Premium Research Jul 2025
... This model establishes a standard for excellence in the head of learning and development role. L&D leaders should use it to evolve the way they approach their role and elevate their impact on business results. Overview Introduction Analysis Gartner Recommended Reading Note 1: Workstream Definitions ...

Analyst(s):   Lee-Anne Vallée
Research May 2025
... client? The head of I&O has a pivotal role in creating and supporting employee experiences the organization wants for its people and removing obstacles that make their work harder than it needs to be. Here, we help heads of I&O form and execute a plan to improve the overall employee experience. Overview ...

Analyst(s):   Steve White
Premium Research May 2025
... CRM architecture is intricate and overlaps with various enterprise applications, making it challenging for application architects to define boundaries. This reference architecture streamlines the scope, focusing on essential CRM components that center on the core user roles of sales, service and marketing ...

Analyst(s):   Simon Whight
Research Sep 2025
... of cloud platforms to secure their multicloud environments. Overview Introduction Analysis Gartner Recommended Reading Note 1: Third-Party IGA Tools for Cross-Environment Visibility Note 2: Third-Party Access Management Tools Note 3: Third-Party Access and Secrets Management Tools Note 4: Third-Party ...

Analyst(s):   Yemi Davies
Premium Research Oct 2025
... in a standardized, user-friendly manner. This reference architecture brief presents to infrastructure platform engineers the key components necessary for successful IPE initiatives. Architecture Brief Architecture Use Case(s) Architecture Diagram Architecture Capabilities & Components Infrastructure targets ...

Analyst(s):   Lucas Albuquerque
Premium Research Apr 2025
... Join us for our next CAE Voice session to discuss how chief audit executives are responding to an environment currently operating under immense uncertainty and volatility driven by shifts in federal policies, the imposition of tariffs, rising geopolitical tensions, and recessionary fears looming. Session ...

Analyst(s):   Nadinne Ronquillo-Osborn
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