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Premium Research Jul 2025
... Fostering a strong innovation culture is crucial for maintaining a competitive edge and adaptability. CIOs should prioritize embedding innovation into the organizational DNA, making it a collective responsibility and a key goal for digital business success. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Peter Skyttegaard   |   Apoorva Chhabra   |   Gunjita Mundeja
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Premium Research Sep 2025
... U.S. healthcare payer CIOs are exploring and deploying uses for generative AI in their organizations. While many GenAI-enabled tools exist, payer CIOs are looking for demonstrated value. This presentation provides use-case examples to help support investment decisions and roadmap planning. Gartner Research ...

Analyst(s):   Faith Adams   |   Austynn Eubank   |   Connie Salgy
Premium Research Aug 2025
... critical challenge for chief product officers and their teams. CX excellence requires the creation of a strategic, cross-functional playbook to optimize customer journeys with quantified measures and enablers, accounting for the risks and resources required. When to Use Directions for Use Gartner Recommended ...

Analyst(s):   Scott Frederick   |   Maria Marino   |   Adrian Lee
Premium Research Jun 2025
... This research provides strategic guidance for product leaders aiming to enter the U.S. federal consulting market. Targeted procurement processes and contracting strategies enhance competitive positioning. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Rishi Sood   |   George Sellner
Premium Research Jun 2025
... series of executive orders that are changing procurement responsibilities, approaches and regulations. This research helps CIOs understand and prepare for that evolving landscape. Gartner Research ...

Analyst(s):   Rishi Sood   |   Michael Brown
Premium Research May 2025
... customer-facing technologies, cybersecurity, privacy and identity, financial technologies and Internet of Things. These create a foundation for executive leaders to prepare for what’s coming after digital business: Autonomous business. Data Snapshot Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Christophe Uzureau   |   David Furlonger   |   Alistair Newton
Premium Research Jun 2025
... recently announced discounts of 71% on Workspace for U.S. federal agencies. This research offers IT sourcing, procurement and vendor management leaders in the U.S. public sector insights into whether they should transition to Google Cloud and Workspace for cost savings. More Detail Gartner Recommended Reading ...

Analyst(s):   Christopher Dixon   |   Joe Mariano   |   Rishi Sood
Premium Research May 2025
... Salesforce has announced Flex Credits, a new pricing model initially only for Agentforce, with more products slated to follow. This is a transformational change for Salesforce, and buyers need to understand how it will affect their organization and influence costs. More Detail Contributors Gartner Recommended ...

Analyst(s):   Hannah Decker   |   Bill Ryan   |   Jo Liversidge
Research Jun 2025
... risks by clearly stating delivery, performance and commercial expectations for service providers. Sourcing, procurement and vendor management leaders for U.S. government agencies can use this tool to create robust PWSs when sourcing IT services. Gartner Research ...

Analyst(s):   Tobi Bet   |   William Maurer   |   Jess Aggio
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