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Premium Research May 2025
... customer-facing technologies, cybersecurity, privacy and identity, financial technologies and Internet of Things. These create a foundation for executive leaders to prepare for what’s coming after digital business: Autonomous business. Data Snapshot Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Christophe Uzureau   |   David Furlonger   |   Alistair Newton
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Research Jun 2025
... risks by clearly stating delivery, performance and commercial expectations for service providers. Sourcing, procurement and vendor management leaders for U.S. government agencies can use this tool to create robust PWSs when sourcing IT services. Gartner Research ...

Analyst(s):   Tobi Bet   |   William Maurer   |   Jess Aggio
Premium Research May 2025
... Salesforce has announced Flex Credits, a new pricing model initially only for Agentforce, with more products slated to follow. This is a transformational change for Salesforce, and buyers need to understand how it will affect their organization and influence costs. More Detail Contributors Gartner Recommended ...

Analyst(s):   Hannah Decker   |   Bill Ryan   |   Jo Liversidge
Premium Research Jun 2025
... recently announced discounts of 71% on Workspace for U.S. federal agencies. This research offers IT sourcing, procurement and vendor management leaders in the U.S. public sector insights into whether they should transition to Google Cloud and Workspace for cost savings. More Detail Gartner Recommended Reading ...

Analyst(s):   Christopher Dixon   |   Joe Mariano   |   Rishi Sood
Premium Research Sep 2025
... Generative AI adoption depends on pipelines that do more than move data. This research explains how to build retrieval-augmented generation pipelines that handle different types of content, monitor drift, enforce metadata quality, and balance performance with budget constraints. Overview Analysis Guida ...

Analyst(s):   Mayank Talwar
Premium Research Jul 2025
... Affordability and availability challenges are intensifying competition for manufacturing talent. Manufacturing leaders must act quickly, using these insights on labor trends and key market drivers to strengthen recruitment, engagement and retention strategies. Gartner Research ...

Analyst(s):   Simon Jacobson   |   Samuel Kim
Premium Research Sep 2025
... automation journeys. This toolkit provides roadmaps and resources to explore, prioritize, implement and scale I&O automation. When to Use Directions for Use Gartner Research ...

Analyst(s):   Yinuo Geng   |   Melanie Freeze
Premium Research Jul 2025
... GenAI is advancing search marketing by offering users new methods for conducting research and by providing new types of interfaces for information gathering. Demand generation leaders must address buyers’ propensity to do research everywhere, anywhere and elsewhere. Overview Strategic Planning Assumption ...

Analyst(s):   Serena Mushigo   |   Alan Antin   |   Isoke Mitchell
Premium Research Aug 2025
... enhances product reliability and customer satisfaction. This research guides heads of infrastructure and IT operations to integrate proactive SRE practices with ITSM, fostering collaboration for improved, customer-focused service delivery. Gartner Research ...

Analyst(s):   Mark Cleary   |   Hassan Ennaciri
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