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Premium Research Jun 2025
... CIOs who are responsible for delivering value with analytics and AI projects need a D&A strategy to define and guide their efforts. This tool explains the essential elements of a D&A strategy. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Laura Craft   |   Michael Gabbard   |   Alan D. Duncan
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Research Sep 2025
... to demonstrate the value of all IT investments. This tool supports that by helping calculate key financial metrics like ROI, NPV and payback period, which complement and strengthen the overall business case and support informed decision making. When to Use Directions for Use Gartner Research ...

Analyst(s):   Jim McGittigan   |   Bryan Hayes
Premium Research Oct 2025
... position as a key integration point between front- and back-office processes. To optimize ROI, sales operations leaders should prepare the organization for critical technology integrations and develop a robust master data strategy. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Luke Tipping   |   Mark Lewis
Premium Research Oct 2025
... 1B petitions will disrupt IT services labor sourcing models in the U.S. This research provides sourcing, procurement, and vendor management leaders with actionable strategies to address immediate risks, manage ripple effects, and prepare for systemic changes in the U.S. IT services labor market. Gartner ...

Analyst(s):   CJ Grant   |   Sundar Viswanathan
Premium Research Jul 2025
... Supervisor coaching is a powerful tool for improving frontline efficiency and performance, but customer service and support leaders find that it’s often ineffective. Hunter Douglas empowers its supervisors with the training, feedback and time needed to dramatically improve its coaching’s impact. Case ...

Analyst(s):   Melissa Fletcher   |   Michael Rendelman
Premium Research Sep 2025
... A center of excellence is an organizational structure that centralizes critical resources and expertise to deliver key business capabilities. For data and analytics leaders, a COE can drive consistent delivery, align initiatives to business outcomes, accelerate the adoption of emerging technologies and ...

Analyst(s):   Michael Gabbard   |   Jorg Heizenberg
Premium Research Sep 2025
... Financial governance should be embedded in architecture design principles and engineering practices for cloud environments. Data and analytics leaders should leverage well-configured, automated controls that enable business processes and limit escalation without adding friction to critical processes. ...

Analyst(s):   Michael Gabbard   |   Adam Ronthal
Premium Research Oct 2025
... Lack of influence, insufficient data and policy uncertainty make it hard for enterprises to meet their value chain greenhouse gas emission reduction targets. CSCOs can unlock sustainability goals by establishing a baseline, identifying high-impact reduction levers and crafting a decarbonization roadmap ...

Analyst(s):   Laura Rainier   |   Lindsay Azim
Premium Research Apr 2025
... Service providers must meet the demand for faster delivery from idea to production by using AI-augmented development. Tech services leaders need to act now and build a strategy to improve delivery efficiency, provide business value and scale using AI. Overview Strategic Planning Assumptions Introduction ...

Analyst(s):   Gunjan Gupta   |   Arun Batchu
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