... Legacy operational IT metrics make it hard for CIOs to focus on strategic technology work or show IT’s business value. This research has a three step process for CIOs to assess enterprise priorities, redesign IT metrics to reflect those priorities and use metrics to demonstrate IT’s impact on enterprise ...
Analyst(s): Nate Suda | Jaime Capella | Meghna Joshi
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... messaging. To improve the customer experience and increase deal size, B2B CMOs must drive go-to-market strategies for target customer segments through unified product positioning and accountability for segment-level outcomes. Overview Introduction Analysis Contributors Gartner Recommended Reading Gartner Research ...
Analyst(s): Martin DeWitt | Sharon Cantor Ceurvorst | Hayden Norris
... U.S. policy aims to drive innovation without barriers. Yet, it punishes decisions based on previously legal, now-unlawful factors. To prepare for increased oversight, leaders responsible for AI must prioritize "defensible AI," retrofit AI-ready data and overhaul model explainability. Overview Strategic ...
Analyst(s): Lauren Kornutick | Lydia Clougherty Jones | Lydia Clougherty Jones
... Boards demand that CISOs show how cybersecurity investments link to business outcomes. This note provides metrics and tactics for compelling communications that drive board decision making. More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...
... In today’s supply chain landscape, fragile single-number supply chain plans create risk and divert resources. It’s vital for supply chain planning leaders to account for uncertainty and risk by leveraging probabilistic approaches, enabling supply chains to adapt, recover and thrive during disruption. ...
Analyst(s): Joe Graham | Jan Snoeckx | Pia Orup Lund
... cannot hire their way out of the IT skills gap problem. The impact of IT skills gap compounds when CIOs fail to appropriately upskill staff, often citing time constraints and low interest as barriers. This research provides three actions for successful upskilling of IT employees. Overview Strategic Planning ...
... Already a Gartner client? In a rapidly evolving IT landscape, outdated job descriptions hinder strategic progress. Heads of EA can use this Tool to update the job description when hiring the business architect while new or aspiring business architects can use it to understand the expectations of this role ...
... Technical debt in IT operations remains a barrier to IT agility and innovation. CIOs must systematically identify, categorize, and address technology debt to improve business outcomes and secure future funding. The Gartner Technical Debt Triage Model offers a practical framework for this process. Overview ...
... Access Insights Already a Gartner client? Traditional marketing approaches designed for established buyers and markets are not enough to win in emerging AI technology markets, such as AI-augmented software development. Product marketing leaders who invest in dedicated developer marketing staff and programs ...