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Premium Research Jun 2025
... powered and value-added approach. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Note 1: Success Metrics for ABI Platform Migration Service Providers Gartner Research ...

Analyst(s):   David Pidsley   |   Fay Fei   |   Georgia O'Callaghan
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Research Oct 2025
... enterprise application leaders to separate replacement and decommissioning into distinct projects, appoint an application undertaker, and leverage AI for greater cost savings. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Graham Wilkins   |   Tristan Iles   |   Tad Travis
Research Oct 2025
... Access Insights Already a Gartner client? AI-driven efficiencies are creating a short-term margin lift for services firms — an “efficiency dividend.” But as the market matures, prices will compress. Tech services leaders must parlay this efficiency into proprietary intellectual property, resilient commercials ...

Analyst(s):   Scott Frederick   |   Mike Dorosh   |   John Santoro
Research Oct 2025
... Access Insights Already a Gartner client? H-1B visa policy shifts are expected to heavily impact IT organizations and roles. As CIOs face heightened competition for a dwindling supply of skilled tech professionals, they must reconfigure and diversify talent strategies to ensure business continuity, growth ...

Analyst(s):   Jamie Kohn   |   Lily Mok   |   Stewart Buchanan
Premium Research Aug 2025
... technology decision-making approaches and buying behavior of any segmentation method. Product leaders who use this approach can optimize their strategy for any market in which they compete. Gartner Research ...

Analyst(s):   John Lovelock   |   Hank Barnes   |   Derry Finkeldey
Research Jun 2025
... Access Research Already a Gartner client? Credit-based pricing is often used for AI capabilities in SaaS. But vendors can unilaterally change credit consumption rates, leading to increased midcontract costs at a time when IT sourcing, procurement and vendor management leaders are facing pressure to optimize ...

Analyst(s):   Hannah Decker   |   Rebecca Martin   |   Jo Liversidge
Premium Research Sep 2025
... CTIOs must steer the planning and implementation through long-term foresight and near-term operational realities. This research provides key pillars for crafting an AI Vision and guidance to create a tangible execution roadmap with an AI North Star. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Will Rice   |   Amresh Nandan   |   Pulkit Pandey
Premium Research Sep 2025
... leader in the CRM space that is rapidly expanding its data and AI offerings. CIOs evaluating Salesforce as a strategic fit should assess its products for CRM and non-CRM use cases, including using Salesforce’s AI and data capabilities outside of Salesforce. At a Glance Overview Noteworthy Events, Key Initiatives ...

Analyst(s):   Kyle Davis   |   Jo Liversidge   |   Olive Huang
Premium Research Aug 2025
... of your target audience can result in heavy fines. Overview Introduction Analysis Gartner Recommended Reading Note 1: Illustration of Key Regulations for a Selection of Key Regional Markets Gartner Insights Abstract ...

Analyst(s):   Igor Marchal   |   Michele Buckley   |   Elizabeth Jones
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