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Premium Research Apr 2025
... ethics; every project should strive for responsible business benefit. The five most common principles in AI ethics can be measured with KPIs. IT leaders must integrate these principles with proprietary KPIs when maturing their AI initiatives. When to Use Directions for Use Gartner Recommended Reading Gartner ...

Analyst(s):   Shanna Grafeld   |   Antonia Donaldson   |   Frank Buytendijk   |   Lauren Kornutick   |   Bart Willemsen
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Research Aug 2025
... Access Research Already a Gartner client? CIOs must develop a comprehensive vision for how to best build and modernize applications so their enterprises can deliver greater cost discipline, establish a flexible, adaptable application landscape and provide the foundation to unlock AI. Analysis Next Steps ...

Analyst(s):   Kevin Rose   |   Jamie Heyes   |   Akis Sklavounakis
Premium Research Sep 2025
... Identity is the cornerstone of any organization’s cybersecurity program, and IAM is indispensable for critical cybersecurity initiatives, including zero trust. CISOs must champion identity-first security, integrate IAM and cybersecurity teams, and take advantage of IAM as a strategic business enabler ...

Analyst(s):   Oscar Isaka   |   Phillip Shattan   |   Zachary Smith
Premium Research Jun 2025
... product management often struggle to source seasoned product managers with strategic experience. To fill the skills gap, CIOs should use a progressive fit-for-purpose approach, considering product type, expected business outcomes and organizational readiness to determine when to hire commercial product managers ...

Analyst(s):   Chris Meering   |   Miles Gibson   |   Kavya Rathaur
Premium Research Jul 2025
... AI agents’ autonomy, system complexity and difficulty in providing oversight entails new challenges for managing legal and compliance risk. GC can use this research to review and update AI policies, manage third-party use and tightly control access to mitigate these risks. Overview Conclusion Gartner ...

Analyst(s):   Melissa Ruiz Hernandez   |   Stuart Strome
Premium Research May 2025
... For successful transformation within an uncertain environment, finance teams must shift from their traditional Guardian identity to a Catalyst identity more focused on opportunity seeking and technology development. To do this, CFOs must foster habits that reinforce the core Catalyst behaviors. Overview ...

Analyst(s):   Mallory Bulman   |   Clement Christensen   |   Matthew Charlet
Premium Research Jun 2025
... infrastructure and operations is accountable for cloud costs while IT and business teams make cloud usage decisions, resulting in misaligned expectations. Lenovo’s I&O function fosters shared accountability by empowering IT and business teams to take responsibility for both their cloud usage and resulting costs ...

Analyst(s):   Ajeeta Malhotra   |   Owen Marino   |   Katy Weber   |   Melanie Freeze   |   Amol Nadkarni
Research Oct 2025
... Research Already a Gartner client? The lack of security operations involvement in cloud threat detection solutions and processes is creating opportunities for exploitation. Cybersecurity leaders must unify the decisions made by cloud stakeholders to include threat detection, responsibilities, processes and ...

Analyst(s):   John Collins
Research Sep 2025
... Research Already a Gartner client? Networking is going through a significant transformation that will have impacts across multiple markets. To prepare for these changes, heads of I&O should take into account how these shifts will impact network infrastructure, operations and services to minimize risk, maximize ...

Analyst(s):   Jonathan Forest   |   Mike Leibovitz   |   Andrew Lerner
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