... enhance core IT vendor management activities. IT sourcing, procurement and vendor management leaders can use this tool to identify, and prioritize, AI use cases to the IT vendor management framework, improving decision making, efficiency and measurable business value. When to Use Directions for Use Gartner ...
Analyst(s): Edward Weinstein | Cian Curtin | Joanne Spencer | Martin Shreffler
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... client? Agentic AI has the potential to radically reshape enterprise IT infrastructure and operations automation. This research guides heads of I&O on how to seize these advanced automation opportunities while navigating new risks for successful adoption. Overview Strategic Planning Assumptions Introduction ...
Analyst(s): Daniel Betts | Hassan Ennaciri | Chris Saunderson | Cameron Haight
... their nonexecutive directors on generative AI and its potential to impact enterprise performance and business models. This resource deck includes slides for NEDs as well as key messages and cues to help executive leaders present relevant information. How to Use This Presentation Contributors Gartner Recommended ...
Analyst(s): Tina Nunno | Aviral Vyas | Jessica Harrison | Bern Elliot
... CMOs must navigate an increasingly complex and overwhelming technology landscape for managing customer data. Use this research to guide customer data platform selection, deployment and adoption strategies. Analysis Research Highlights Gartner Recommended Reading Gartner Research ...
Analyst(s): Lizzy Foo Kune | Aparajita Mazumdar | Julia Multedo | Benjamin Bloom
... Fresh insights on emerging trends Salesforce’s Agentforce 360 agentic AI offerings are Salesforce’s first nondeterministic AI solutions for task automation. This guide for enterprise application leaders evaluates Agentforce 360 against seven strategic fit and operational feasibility factors. Overview Gartner ...
Analyst(s): Bern Elliot | Tad Travis | Simon Whight | Jo Liversidge
... engineering leaders must foster emotional connectivity, improve developer experience and build an inspiring product vision to sustain engineers’ passion for their work. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... from hiring to diversity, equity and inclusion technology. HR technology leaders must evaluate how emerging vendors can deliver new technology value for their organizations. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Gartner Research ...
... breaches related to third parties continue to rise. Security and risk management leaders must leverage outcome-driven metrics to optimize resources for cyber-risk management, reduce cybersecurity risk and gain actionable insights. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended ...
Analyst(s): Christopher Mixter | Oscar Isaka | Luke Ellery
... Poor formal governance in IT outsourcing often leads to ineffective management and failed deals. This research guides IT sourcing, procurement and vendor management leaders to create a robust framework including relationship, operational, demand, value and innovation governance for effective provider management ...
Analyst(s): Brett Sparks | Luis Pinto | Andrew Miljanovski | Andrea Lanzavecchia