... This guide provides technology and service providers with the segmentation, methodology and definitions Gartner uses in its forecasts for unified communications (including UCaaS), contact center (including CCaaS) and communications platform (CPaaS). What You Need to Know Introduction Notable Changes ...
Analyst(s): Brian Doherty | Lisa Unden-Farboud | Ajit Patankar | Megan Fernandez | Nitin Narang
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... assess their enterprise’s vulnerability to AI-driven disruption and take targeted action. It draws on Gartner’s AI shockwaves research to guide strategic planning and investment decisions. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
... CISOs with a sample presentation and guidance to effectively communicate the status of their cyber-risk posture to the board. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
Analyst(s): Paul Furtado | Lisa Neubauer | Christopher Mixter | Will Candrick | Richard Addiscott
... in scaling GenAI. This research highlights innovative infrastructure vendors to help heads of I&O deploy AI faster, optimize costs and mitigate risks for more effective, future-ready AI initiatives. Overview Strategic Planning Assumption(s) Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Adrian O'Connell | Naresh Singh | Dennis Smith | Chirag Dekate | Jonathan Forest | Enrique Castera
... From warehouse orchestration to last-mile routing, agentic AI can enable logistics systems to autonomously act and make decisions. For supply chain technology leaders, the opportunities could be transformative — but so are the challenges of unpredictability, governance, explainability and data bias. ...
Analyst(s): Simon Tunstall | Rishabh Narang | Dwight Klappich | Brock Johns | Oscar Sanchez Duran
... and deploying a minimum viable product. Take this 10-minute self-assessment to evaluate your problem-solution fit readiness. Overview What It Is Directions for Use Gartner Recommended Reading Gartner Research ...
Analyst(s): Igor Marchal | Charlie Xu | Ayelet Heyman | Dan Tolan | Mark Wesker | George Brocklehurst
... CSP partner. Sourcing and procurement leaders can narrow vendor selection by using this tool to determine key scoring criteria. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
Analyst(s): Zach Nagle | Samantha Ruiz | Yoann Bianic | James Chang | Domenico Scriva | Sara Gravesande
... vendor acquisitions represents a significant shake-up in the HR technology market. CHROs can use this research to learn about what potential M&As mean for their existing contracts and how to minimize disruption associated with HR tech contracts. Gartner Recommended Reading ...
Analyst(s): Trisha Rai | Rania Stewart | Jackie Watrous | Emi Chiba
... Join Gartner experts to learn how to ready the workforce to drive organizational growth in the AI era. Discover strategies for CHROs and their teams to create the conditions for activating employees’ high-value contributions across the AI-enabled organization. Analysis Research Highlights Gartner Recommended ...
Analyst(s): Benjamin Loring | Chantal Steen | Simrat Kaur | Carmen von Rohr | Alec Clott | Gary Smith | Shayla Combs | Sarah Lord