... 2030年までには、マシン・カスタマーが登場する。本インフォグラフィックでは、ある人物が体験する未来の1日の中で、「自らが支払いを行う顧客」となるさまざまなマシンと関わる例を示す。エグゼクティブ・リーダーは、ビジネス戦略に混乱が生じる前に、2020年代にもたらされる成長の機会をつかめるよう自社をサポートする必要がある。 Gartner Research ...
Analyst(s): Takeshi Ikeda
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