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Premium Research Jun 2024
... insurance CIOs can accelerate IT initiatives and strategic influence through effective value storytelling. This research provides a guide to crafting compelling value narratives, utilizing specific context, outcomes, stakeholders and examples from the P&C and life insurance industry. Analysis Next Steps Gartner ...

Analyst(s):   Richard Natale
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Premium Research Jun 2025
... Organizations’ business and operating models are linked by business capabilities, which drive the technologies needed to create a customer technology platform. Customer service and support technology leaders can use this research as a guide to align their solutions with their enterprisewide CTP. More ...

Analyst(s):   Pri Rathnayake
Research January 29 2026
... Revitalize Your Zombie PMO Inspire and empower your PMO to provide the real value of program & portfolio management (PPM). Analyst: Matt Light Executives clearly support some measure of program and portfolio management in principle — but too often we speak with executives whose portfolio management off ...
Premium Research Jun 2025
... numerous deployment choices, including SaaS, PaaS, cloud APIs, IaaS and self-hosted, each with unique advantages and disadvantages. This research helps IT leaders make informed decisions to optimize their competing objectives of time to value, control, operational ease and cost. Overview Introduction Analysis ...

Analyst(s):   Soyeb Barot   |   Leinar Ramos   |   Arun Chandrasekaran
Premium Research Oct 2025
... Fragmented technology, inconsistent workflows and low technology adoption create digital friction that erodes workforce productivity. This research helps enterprise applications leaders justify a cross-functional digital employee experience management office to remediate these issues. Overview Introdu ...

Analyst(s):   Tori Paulman   |   Karl Rosander   |   Robin Milton-Schonemann   |   Dan Wilson
Premium Research Oct 2025
... 当前的威胁态势犹如一场“完美风暴”，集波动性、不确定性、复杂性和模糊性（VUCA）于一体。随着企业机构的数字化转型和网络犯罪技术的演进，网络安全领导者必须改进策略，为应对威胁做好准备。 概述 导语 分析 证据 Gartner Recommended Reading 注1: 近年来的主要威胁 注2：针对工业信息物理系统（CPS）的恶意软件非详尽清单、安全通告网站和样本工具 注3：流氓API和僵尸API Gartner Research ...

Analyst(s):   Paul Furtado   |   Dennis Xu   |   Oscar Isaka   |   John Watts   |   Avivah Litan   |   Evgeny Mirolyubov   |   Mark Horvath   |   Mark O'Neill   |   Franz Hinner   |   Katell Thielemann   |   Charlie Winckless   |   Akif Khan   |   Sarah Almond   |   Pete Shoard   |   Jeremy D'Hoinne   |   James Hoover   |   Nahim Fazal   |   Andrew Walls   |   John Collins   |   Dionisio Zumerle
Webinar On-Demand
... The criticality, scalability and democratization of AI requires governance to balance the AI’s value with the new risks it poses. AI encompasses a continually evolving technological landscape in which there are trade-offs between scale, performance, explainability, accessibility, speed, skills and cost ...

Analyst(s):   Svetlana Sicular
Webinar On-Demand
... techniques and technologies powering one of the most transformative technologies of the decade and, leveraging the Gartner Hype Cycles to identify innovations to exploit to execute your AI strategies. You will walk away from this session with answers to your vital questions and recommended actions to ...

Analyst(s):   Yogesh Bhatt
Webinar On-Demand
... productivity gains. However, achieving these outcomes requires more than adopting tools or following trends. In a market flooded with inflated promises and hype, many organizations risk costly missteps by investing in areas unlikely to yield results. To truly realize the productivity promise of AI, executive ...

Analyst(s):   Nate Suda
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