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Research Sep 2026
... Access Insights Already a Gartner client? Revenue growth for CPaaS providers has slowed from 2022 as core offerings commoditize and traditional developer go-to-market saturates. Product leaders must evolve beyond CPaaS to orchestrate omnichannel conversations and target the needs of line-of-business ...

Analyst(s):   Lisa Unden-Farboud
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Research May 2026
... Access Insights Already a Gartner client? Telecom AI security vendors risk billions by misaligning R&D with market readiness. While 5G security demand surges, legacy integration and compliance bottlenecks stall adoption. To bridge this gap and capture untapped ROI, CSPs should stop wasteful R&D, shift ...

Analyst(s):   Jon Dressel   |   Sylvain Fabre
Premium Research Mar 2024
... The passenger transportation industry is set for continued growth in electric and autonomous vehicles in 2024, with increased adoption of sustainable mobility and data-driven technologies. Transportation CIOs should embrace AI, run pilot projects and reduce their organizations’ carbon footprint. Gartner ...

Analyst(s):   Shivani Palepu
Article August 12 2025
... Expanded context windows simplify retrieval workflows, and multimodal capabilities open new doors for visual data integration. For developers, GPT-5’s coding performance sets a new benchmark, making it a compelling consideration. Note: These are evolving insights. We invite clients to return to Gartner ...
Webinar On-Demand
... The race for national AI sovereignty is in full force, with leading nation-states releasing their competing national AI policies, strategies, funding and other initiatives. Given the timing and magnitude of the U.S. AI Action Plan of July 23, 2025, and the China Global AI Governance Action Plan of July ...

Analyst(s):   Lydia Clougherty Jones   |   Frances Karamouzis
Premium Research May 2025
... The Third-Party Cyber Risk Management (TPCRM) Pickup Team will discuss challenges and approaches for CISOs to understand and maintain their organization’s third-party cyber risk. Members will have the opportunity to share challenges, solutions and lessons learned with their peers. Gartner Research ...

Analyst(s):   CISO Coalition Research Team
Premium Research May 2025
... The Third-Party Cyber Risk Management (TPCRM) Pickup Team will discuss challenges and approaches for CISOs to understand and maintain their organization’s third-party cyber risk. Members will have the opportunity to share challenges, solutions and lessons learned with their peers. Gartner Research ...

Analyst(s):   CISO Coalition Research Team
Premium Research May 2025
... The Third-Party Cyber Risk Management (TPCRM) Pickup Team will discuss challenges and approaches for CISOs to understand and maintain their organization’s third-party cyber risk. Members will have the opportunity to share challenges, solutions and lessons learned with their peers. Gartner Research ...

Analyst(s):   CISO Coalition Research Team
Premium Research May 2025
... The Third-Party Cyber Risk Management (TPCRM) Pickup Team will discuss challenges and approaches for CISOs to understand and maintain their organization’s third-party cyber risk. Members will have the opportunity to share challenges, solutions and lessons learned with their peers. Gartner Research ...

Analyst(s):   CISO Coalition Research Team
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